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W&L Subaru - Service Center

Northumberland, PA

4.7
2,026 Reviews
Call Service Center (570) 473-3432

2,026 Reviews of W&L Subaru - Service Center

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January 28, 2023

Service was great as was the waiting area. Liked the video of my car being serviced. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thanks!

January 28, 2023

Professional service. Just took all week. But they said nothing was wrong with my car. It is working good. More

by pam.0953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

W&L Subaru responded

Thank you for the feedback. If you need anything else, let us know, and have a great day!

January 27, 2023

Always such an easy process to get our Subaru maintained. No issues whatsoever when we drop off. They have this down to a science and our Subaru keeps running at proficiency. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thanks, Michael! See you next time!

January 26, 2023

Quick service inspecting my vehicle. Comfortable waiting area to relax while you wait for your service to be completed. More

by jgrecco10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

W&L Subaru responded

Thank you so much for the 5-star ratings!

January 26, 2023

Took my vehicle in for first oil change and notice my intercooler fins were bent Like someone left a tool sitting on it and the hood was shut on top of it ,,, and damage the intercooler ,,, More

by wmmjr5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

W&L Subaru responded

Thank you for your feedback. We'll be happy to take a look to see if there is damage and to see if we can help. Just give service a call at 570.473.3432 anytime. Thanks again, and have a great day.

Jan 26, 2023 -

wmmjr5050 responded

Ok ,, will do

Jan 29, 2023 -

wmmjr5050 responded

Roy Thanks for the personal attention,,!little over overwhelming a 43 thousand auto it has a very lot of bells and whistle’s

January 25, 2023

This dealership is very kind and respectful and are very accommodating to their customers all the time!👍🏻❤️ More

by bm8561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

W&L Subaru responded

Thank you for the 5-star ratings!

Jan 25, 2023 -

bm8561 responded

👍🏻❤️

January 25, 2023

Was great job everyone was nice people and I will go back and I will tell people about it More

by mane3740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

W&L Subaru responded

Thank you so much!

January 25, 2023

Offered a loaner car while waiting on part for my car offered updates daily fast courteous service More

by Kimberlyconnorbetts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

W&L Subaru responded

Thanks for the review!

January 23, 2023

As always W&L staff took great care listening to my concerns and addressing the problem quickly! Always excellent service! More

by fraschfamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

W&L Subaru responded

Thanks for the 5-star ratings!

January 23, 2023

Great service - I just pull my car up, they inspect it, and go over everything. So easy! Also the staff is friendly and professional. More

by Paula H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meghan Balum, Shaunda Zeigler
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Jan 25, 2023 -

W&L Subaru responded

Thanks so much!

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