2,004 Reviews of W&L Subaru - Service Center
better service if you stay with your car i make an appointment but since i dropped off my car they did not even look at it till 2 hours later and that was after I contacted them regarding the i make an appointment but since i dropped off my car they did not even look at it till 2 hours later and that was after I contacted them regarding the status of my car. More
EyeSight Recalibration Once again, in my recent relationship with W&L, they exceeded expectation! The staff is warm and welcoming and addressed my recalibration after a new Once again, in my recent relationship with W&L, they exceeded expectation! The staff is warm and welcoming and addressed my recalibration after a new windshield was installed with expertise! I drive over an hour to visit W&L because I enjoy the staff. More
Excellent service I appreciate all of your service staff and am grateful of how I am treated at your facility. Everyone is professional and makes me feel at home. I appreciate all of your service staff and am grateful of how I am treated at your facility. Everyone is professional and makes me feel at home. More
Service/State Inspection/Factory Recall Everyone involved with the needed service was very polite, courteous and knowledgeable. All work was done expeditiously, with high quality and at a re Everyone involved with the needed service was very polite, courteous and knowledgeable. All work was done expeditiously, with high quality and at a reasonable cost. More
state inspection & cabin air filter thorough, courteous, timely, and they wash my car; always has a loaner ready to go. I live 3 hours away and bring my car to W & L because they care; thorough, courteous, timely, and they wash my car; always has a loaner ready to go. I live 3 hours away and bring my car to W & L because they care; as a senior widow I am treated honestly More
Appointment was for a recall on my vehicle. I expected perhaps a long wait. This was a recall appointment for my vehicle. It was shorter than estimated. (The waiting room is great! I had co I expected perhaps a long wait. This was a recall appointment for my vehicle. It was shorter than estimated. (The waiting room is great! I had coffee while I waited.) I was pleased to see I could text to ask any questions instead of seeking out someone. I found a spot to read in peace, which is very much appreciated. More
Another perfect service visit! Never any issues at W&L. They got my car right in, the service tech pointed out a few things that may need attention down the road, and they honored m Never any issues at W&L. They got my car right in, the service tech pointed out a few things that may need attention down the road, and they honored my request of not washing the car after service. The waiting room was spotless and quiet and I enjoyed a complementary bottle of water and some fruit while I waited. I also picked up parts from Steve and talked to him and Nick while my car was in for service. W&L has the best parts department of anywhere around. Parts arrive quickly and correctly every time. Margie stayed a few minutes into her lunch to complete my bill and take payment and is always friendly and helpful. I could not be more pleased with the staff and facility at W&L subaru. More
very friendly atmosphere i brought in 3 cars to be serviced. 2 were recalls , one was an after used car sale promises. chip in windshield, a few scratches needed removed. i li i brought in 3 cars to be serviced. 2 were recalls , one was an after used car sale promises. chip in windshield, a few scratches needed removed. i live an hour an fifteen minutes away so transporting 3 in one day had to be coordinated perfectly so i could leave one and fix one as i was traveling to get another. the service team was flawless. More
Recall repair Even tho I had made my appt ahead of time - when I got there ( having over an hour drive) I was informed they ran out of the part. BUT they gave me a Even tho I had made my appt ahead of time - when I got there ( having over an hour drive) I was informed they ran out of the part. BUT they gave me a loaner AND offered to bring my car to me. That made it sting a bit less. By noon the following day my car was back in my possession. They stood by their word. More
Installation of hitch Very clean service area. Great communication and timely service. Easy drop off and pickup after service hours due to travel distance for owners. Happy Very clean service area. Great communication and timely service. Easy drop off and pickup after service hours due to travel distance for owners. Happy with purchase. More