W&L Subaru - Service Center

so far so good this was my first time utilizing the service dept. at W & L Subaru since the new dealership has opened. I just purchased another Subaru in January and this was my first time utilizing the service dept. at W & L Subaru since the new dealership has opened. I just purchased another Subaru in January and it was time for my first oil change and tire rotation. My experience with the new service Dept. remains the same as it was at the previous location, excellent service by professional technicians and I really appreciated the complimentary car wash. keep up the good work and great service. More

Replacement of left rear tail light Needed part arrived and replaced in less than an hour ..efficient and timely..initial visit made but part not received . When available it was replace Needed part arrived and replaced in less than an hour ..efficient and timely..initial visit made but part not received . When available it was replaced with no further wait for appointment. More

I had recalls to be serviced. Everyone is so kind and the service was awesome. They even cleaned my car outside which I appreciated very much! Thank you all for everything! Everyone is so kind and the service was awesome. They even cleaned my car outside which I appreciated very much! Thank you all for everything! More

Service was quick and thorough and the staff was so pleasant W&L as a whole is awesome and your service department is great. They are professional and give such a high level of care to each person who is there. W&L as a whole is awesome and your service department is great. They are professional and give such a high level of care to each person who is there. Your new showroom/service is beautiful and while I was waiting I was talking with people who travel 2 or more hours just to go to W&L for sales and for service. That in itself says so much. I would certainly come here for our next vehicle rather than go to Harrisburg. Everyone is great here and I am so thankful that we found W&L! A lot of other dealer could learn from your management and marketing model. You take care of your customers from the sale, service to even sending birthday cards out. I cannot say enough about your dealership and I tell everyone about your dealership. Not only is Subaru a great vehicle for your money, but to be treated so well at the dealership is a match made in heaven. Thank you! More

Fantastic Customer Service! After switching back to our summer wheels and tires on my wife’s 2015 WRX, the TPMS light was on the dash. I called W&L one afternoon and Diane told m After switching back to our summer wheels and tires on my wife’s 2015 WRX, the TPMS light was on the dash. I called W&L one afternoon and Diane told me to bring it right in and they would take care of it, no appointment needed! They got me right in and on my way again in 30 minutes. Wonderful customer service! More

Friendly, Professional Service The team at W&L were friendly and helpful with a high level of professionalism. I was pleased with every aspect of service, from reception to completi The team at W&L were friendly and helpful with a high level of professionalism. I was pleased with every aspect of service, from reception to completion. The new facility is quite impressive, too! It's nice to feel welcome and comfortable on every visit --thank you! More

Awesome facility and friendly, knowledgeable staff. First visit at the new location. Very spacious and clean throughout. Do not get regular service here because I live in Williamsport. Visited this ti First visit at the new location. Very spacious and clean throughout. Do not get regular service here because I live in Williamsport. Visited this time for a warranty recall installation. Service was quick and efficient and my pollen covered car was cleaned nicely at no charge. More

Excellent Work W&L did a great job removing a dent from our brand new 2019 Ascent. The work was done quickly and thoroughly and for the price quoted. I would recomme W&L did a great job removing a dent from our brand new 2019 Ascent. The work was done quickly and thoroughly and for the price quoted. I would recommend them for body work. More

Timely, Professional Subaru Forester had a ''recall." I made the appointment on the website easily. The appointment was handled with professionalism; it was timely and m Subaru Forester had a ''recall." I made the appointment on the website easily. The appointment was handled with professionalism; it was timely and my car was given a total function check as a courtesy. I was completely surprised when I was given my keys back and directed to the freshly washed car! Thank you! More

Expert service, Friendly and Courteous Kris promptly greeted me and confirmed the service to be performed and the cost. He arranged for a loaner vehicle and sent a text message with contact Kris promptly greeted me and confirmed the service to be performed and the cost. He arranged for a loaner vehicle and sent a text message with contact information for any questions I may have. When he called to say my vehicle was ready, he reviewed the service results and answered my questions. Truly Go-beyond service! Thank you! More