W&L Subaru - Service Center

AWESOME SERVICE I have been coming to W&L to service my Subaru's since 1984 and have only 1 problem which was taken care of right away. I have been to some other Suba I have been coming to W&L to service my Subaru's since 1984 and have only 1 problem which was taken care of right away. I have been to some other Subaru service centers but W&L is the best by far in my book. The people are always friendly and greet you with a smile. More

Customer Service and Professionalism I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service I have mostly Toyota's because the service people went above and beyond expectations. That has changed and I remembered how great W& L Subaru service was with our previous (2) Subaru's. They did not disappoint. I will start trading in the Toyota's for Subaru's again. My family drives a lot and service is everything! More

Always Great Customer Service . I will continue to have my RU serviced by W & L Subaru. They are always professional, friendly, and courteous. Thank you W&L! . I will continue to have my RU serviced by W & L Subaru. They are always professional, friendly, and courteous. Thank you W&L! More

Loaner a plus Our Ascent needed warranty service and check-in went smoothly. There is never a problem getting a loaner, which I recommend, because wait times are ge Our Ascent needed warranty service and check-in went smoothly. There is never a problem getting a loaner, which I recommend, because wait times are generally on the long side. I would give 5 stars, except every time we've needed any work done, it has always taken far longer than estimated. Excuses are always the same: "Things were hectic." "We were a bit overwhelmed all of a sudden." (for example.) More

Annoying The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattachin The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattaching the dash. On my second visit they were fixing another recall and my ac runoff was plugged, they told me it would cost 30$, ended up charging 50$ and the ac still leaks into my car. Go literally anywhere else. They do the bare minimum, as quickly as possible and are careless. More

Prompt and courteous service . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wa . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wash! More

Service W&L has always met my approval every time. I enjoy dealing with Nate in the service department. He is always pleasant to deal with and on his game a W&L has always met my approval every time. I enjoy dealing with Nate in the service department. He is always pleasant to deal with and on his game at his job. Thank you Nate! More

Be prepared to spend big While I like this dealership, I wouldn’t recommend it for service- not because they don’t do a good job; they do, but because they severely overcharge While I like this dealership, I wouldn’t recommend it for service- not because they don’t do a good job; they do, but because they severely overcharge. I will be getting service elsewhere from now on. More

Recall Service Department is very friendly & service is A-1. I would definitely recommend W & L to anyone shopping for a new or used vehicle. They are a grea Service Department is very friendly & service is A-1. I would definitely recommend W & L to anyone shopping for a new or used vehicle. They are a great dealership. More

Great Experience! The service department was awesome! My visit was on a Saturday. Being open on the weekend helps me tremendously! The problem was diagnosed, repair was The service department was awesome! My visit was on a Saturday. Being open on the weekend helps me tremendously! The problem was diagnosed, repair was made, and I was on my way! The dealership made my family feel welcomed! Very nice facilities! Highly recommendable!! More