2,011 Reviews of W&L Subaru - Service Center
Very good service and nice people. The service was quick and easy for me and the work was great. Very polite and friendly. I'll be back again as it was a good experience. The service was quick and easy for me and the work was great. Very polite and friendly. I'll be back again as it was a good experience. More
Good, but... S-L-O-W Even with a scheduled appointment, my 6,000 mile service -- oil change and tire rotation -- took nearly 2 and 1/2 hours. This experience was similar t Even with a scheduled appointment, my 6,000 mile service -- oil change and tire rotation -- took nearly 2 and 1/2 hours. This experience was similar to that of others who were also waiting that day. The amount of time needed seemed excessive and is consistent with other times I've had vehicles in for service. More
Inspection and oil change always quick work I am very pleased with your staff i love walking in your show room also like your snack bar and I appreciate getting a ean cat when done with my servi I am very pleased with your staff i love walking in your show room also like your snack bar and I appreciate getting a ean cat when done with my service More
..Body shop Very satisfied with all..the courteous cliental..and the great work they did on my car, Also satisfied with the loner car,,,good to deal with Very satisfied with all..the courteous cliental..and the great work they did on my car, Also satisfied with the loner car,,,good to deal with More
LOVE W&L Took a bit longer than was told, but W&L has great customer service. The people in the waiting room were a bit, shall we say, ANNOYING, but W&L ROCKS! Took a bit longer than was told, but W&L has great customer service. The people in the waiting room were a bit, shall we say, ANNOYING, but W&L ROCKS!! More
Great dealer They performed the service in a speedy and professional manner. The dealership was very clean and tidy. I loved the free coffee. Will visit again soon They performed the service in a speedy and professional manner. The dealership was very clean and tidy. I loved the free coffee. Will visit again soon for our Legacy.. More
Service Excellent service done in a very timely manner, Roy Beck was very kind to help me yesterday by helping me to get to the waiting room and when my car w Excellent service done in a very timely manner, Roy Beck was very kind to help me yesterday by helping me to get to the waiting room and when my car was done he brought my car right to the front door so I didn't have to walk very far because my arthritis flared and I was having difficulty walking. It was such a kind thing to do and I appreciate his consideration. More
Coffee and fast and friendly service! Thank you very much I had lots of things to do that day but you all helped out very much by taking care of my vehicle service quickly 😁 Thank you very much I had lots of things to do that day but you all helped out very much by taking care of my vehicle service quickly 😁 More
My first oil change Service was timely and informative. Staff was extremely helpful and kindly guided me through your process for service. I was “blown away” when Kris in Service was timely and informative. Staff was extremely helpful and kindly guided me through your process for service. I was “blown away” when Kris informed me of all the things you did with my car at no cost! Wow Subaru! This is our third Subaru! Loved the waiting areas. Comfortable and fantastic coffee! Thank you . Side note: thank you for having my good friends from the Danville SPCA on Saturday, October 19th. Hope you continue to do this next year. They brought their “Underdog” who is 13 years old and needs a forever home. Your love of animals and your community involvement with the SPCA is the reason I picked this dealership to buy my Subaru! Thank you! More
Excellent service continues . . . When the screen in the dash display showed that it was time for an oil change, I went online and scheduled service for the next day. I arrived at the When the screen in the dash display showed that it was time for an oil change, I went online and scheduled service for the next day. I arrived at the appointed time, drove up to the automatic door and continued inside. I was immediately greeted by a service manager, who handed me a beeper and encourage me to relax in the waiting area. The beverage selection is excellent, the WiFi works well, and a short time later the beeper indicates that my wait is over. Excellent service, excellent treats, excellent people; the excellence continues as I drive ! Thank you W&L. ! More