Back

W&L Subaru

Northumberland, PA

4.8
4,337 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Contact Dealership

535 Point Township Dr

Northumberland, PA

17857

Directions

By Type

Showing 4,337 reviews

March 01, 2023

Great Service! Friendly staff! Kept me updated on repair progress at least weekly!! Provided me with a vehicle while my vehicle was under repair!!! Definitely wo More

by debannrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but happy with all employees
Mar 01, 2023 -

W&L Subaru responded

Thanks so much for taking the time to review our Collision Center!

March 01, 2023

This was a very friendly, helpful dealership. Also, it was a very pleasant, hassle free experience. Thank you. More

by juicenray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
Mar 02, 2023 -

W&L Subaru responded

We're very pleased you enjoyed our easy purchase process! Thanks!

March 01, 2023

Made an appointment for tires to be purchased and installed, they called the day before my appointment stating they didnt have the tires I ordered, and said they'd call back once they were in stock, More

by dothopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

W&L Subaru responded

We are very sorry for the communications failure. Your tires are here. We will definitely be looking into how the communications got missed, but in the meantime I've asked service to call you to schedule a time to come in. Please look for their call today. Thank you so much for letting us know about this issue. Again, our apologies.

March 01, 2023

The selection was great. The process was so easy and Kyle was awesome! Would highly recommend, which we did!! More

by wilsonclan5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

W&L Subaru responded

Thank you so much! I will let Kyle know of your kind words!

March 01, 2023

Excellent customer service from everyone I came in contact with and I am difficult to please. Alex was not pushy which I appreciated. But did what he could to accommodate More

by lrtroxell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 02, 2023 -

W&L Subaru responded

Thank you and have a great day!

March 01, 2023

Excellent service, attention to details, fair prices and transparency with the process. Greg Christine did a great job! More

by kristinmerendino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

W&L Subaru responded

Thank you so much for the review!

March 01, 2023

Sales people are just puppets there. Misleading vehicle description/specs. Pre-owned vehicles are way overpriced compared to the “fair market value” on blue book. More

by C38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Christine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

W&L Subaru responded

Thank you for the feedback. We apologize if there was any confusion regarding the description or specs of the vehicle. Regarding pricing, we appreciate your comments and we will definitely make use of them as we evaluate our pricing strategies going forward. Thanks again and have a great day.

March 01, 2023

Excellent overall experience. No hassles. Easy to work with. Everything was good. Might buy another Subaru. More

by ejryer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Rorke
Mar 02, 2023 -

W&L Subaru responded

Thank you for sharing your experience online!

February 28, 2023

Very nice people that do their jobs well. Always enjoy their professionalism, expertise and top flight service! More

by jserra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

W&L Subaru responded

Thank you!

February 27, 2023

Have never been disappointed with W and L Subaru. Service has always been excellent. Very professional, Knowledgeable, courteous staff. I like that that are personable. More

by boodabelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

W&L Subaru responded

Thank you for the kind words!

...
92
...