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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

January 30, 2020

Very impressive service and atmosphere. Kris came in on Very impressive service and atmosphere. Kris came in on his day off to help us with the vehicle. He was there early and had the car ready to go. H More

by missy.cole.young
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kris Delosier
Feb 04, 2020 -

W&L Subaru responded

Thanks so much for visiting our service department, and thanks for the review!

January 30, 2020

When I made service appt, I asked for wiper blades to be installed and was told he would put this on request. I was told this would be a 15 minute procedure- changing Pcv valve under recall. Appt lasted 1 More

by cametzger60
Recommend Dealer
Yes
Employees Worked With
Kris Little
Feb 04, 2020 -

W&L Subaru responded

Ms. Metzger, thank you for the feedback, I am very sorry for your experience in the service department. I will forward this info to service and have them follow up with you. If there is anything I can address for you personally, please give me a call at 570.473.3432. My name is Rob.

January 29, 2020

Everyone was super helpful and answered any questions we had as we checked out various vehicles. There was no pressure from the salesperson. The overall visit was great. More

by Marysue
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 04, 2020 -

W&L Subaru responded

We are so pleased you had an excellent sales experience! Thanks for posting this!

January 29, 2020

Very impressed how quickly I was in and out for my recall on my 2015 Subaru Crosstrek. I showed up half hour early for my appt. and was assisted immediately. The wait time was under 40 minutes. More

by tentitan
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Feb 04, 2020 -

W&L Subaru responded

Thanks for your review! We look forward to helping you again in the future!

January 29, 2020

good variety of cars and helpful staff Everyone is friendly. Low pressure sales. Answered all my questions. Competitive prices. Provides free inspections for as long as I own the car which More

by kbsmiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Feb 04, 2020 -

W&L Subaru responded

Thank you so much for your business!

January 28, 2020

Love this dealership. The people are super friendly, knowledgeable and efficient. The customer waiting area is spotless and filled with wonderful free drinks and snacks. They even wash your car when the More

by jaaltom529
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jan 28, 2020 -

W&L Subaru responded

Thanks for the feedback, and have a great day!

January 28, 2020

Very good! I bought a used 2017 Subaru Crosstrek from W@L in late Nov. Nice shape, low miles. I love this car. I did get the extended service plan. After putting More

by jswitay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2020 -

W&L Subaru responded

We are so pleased we could help you out! Thank you for sharing this story online!

January 28, 2020

Professional, helpful employees Recent trip was for my 36,000 maintenance. Service is very thorough. staff is knowledge and very professional.. Been buying cars, have cars service More

by dgejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Feb 04, 2020 -

W&L Subaru responded

Thanks so much! If you need anything else, just let us know!

January 28, 2020

Quick and efficient, inclusive and personalized service. As a returning customer, I trust representatives of W&L to maintain my vehicle. Because of this, I feel safe on the road. More

by lkbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service team, Angela McCormick
Feb 04, 2020 -

W&L Subaru responded

Thank you, we really appreciate your feedback!

January 27, 2020

Awesome I have worked with W&L since the day I moved to PA. Service and sales have always been extraordinary, so much so that barring some huge change in Sub More

by onehpbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Angela McCormick
Jan 28, 2020 -

W&L Subaru responded

Thanks for posting this review!

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