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W&L Subaru

Northumberland, PA

4.8
4,341 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,341 reviews

February 21, 2020

Love love love this dealership!!! I have purchased 3 of my 5 Subaru’s here and have always been treated great. They always give me the most on my trades. More

by dderr52
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier
Feb 21, 2020 -

W&L Subaru responded

Thank you for your repeat business! We are always here for you!

February 21, 2020

Our second W&L Subaru in two years. Again first class treatment and great pricing. We will be back for number three! Drive almost 50 miles to W&L when another Subaru dealer is walking distance from home More

by emorytoth
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier
Feb 21, 2020 -

W&L Subaru responded

Thank you for making the trek out to our dealership! If you need anything else, just let us know!

February 20, 2020

Awesomeness best new car experience I have ever had. Also received a nice discount on my auto insurance for purchasing a Subaru. I am a happy Camper. More

by dsnoopyb28
Recommend Dealer
Yes
Employees Worked With
Curt Reid, Mark Piercy
Feb 21, 2020 -

W&L Subaru responded

We are so pleased you had such a great purchase experience here! Thanks for the review!

February 20, 2020

Timely, efficient and courteous with great facility for waiting while vehicle is serviced. Unfortunately, oil changes and tire rotation on new vehicles is somewhat costly compared to competitors that inclu More

by madalised
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Feb 21, 2020 -

W&L Subaru responded

Thank you for the feedback. We are always reviewing our pricing in service and feedback such as yours is an invaluable tool in helping us stay competitive. If no one told you about our service perks, here they are: free service loaners, free state inspections, free car wash, free customer pick-up-and-delivery, a large comfortable waiting area (stocked with free coffee, free cold beverages, and free snacks), plus a large kids waiting area and a quiet lounge. Thanks again for your feedback, and have a great day.

February 20, 2020

We worked with Curt a few years ago on our purchase of a new Forester. We were glad he was able to help us again on our recent purchase of a new Outback. More

by Jim L.
Recommend Dealer
Yes
Employees Worked With
Curt Reid, Dutch, Andy. All 5 stars!!, Shaunda Zeigler
Feb 21, 2020 -

W&L Subaru responded

Thanks Jim, we appreciate your review and rating!

February 19, 2020

Very friendly and professional. I had already looked at another dealer however they could not hold a candle to your dealership. I was extremely happy with my deal and I look forward to the years ahead. More

by navychiefretired.06
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Kim Rorke
Feb 19, 2020 -

W&L Subaru responded

Thanks so much! We really appreciate the feedback!

February 19, 2020

My car was in for state inspection and 2 recalls -- all complimentary services. Apparently, the courtesy car wash isn't included with such appointments, because my car was returned to me dirty. Had it been More

by RSHEARER2
Recommend Dealer
Yes
Employees Worked With
Kris Little
Feb 19, 2020 -

W&L Subaru responded

Hi, thank you for letting us know we missed the free car wash when you were in for service. I'm very sorry that happened. Please feel free to stop in anytime to get that done. Again, my apologies. If there is anything else we can do for you, just let us know. Thanks, and have a great day!

February 19, 2020

I had three things addressed that day and the servicemen were finished faster than I ever imagined! I liked the quiet room, so I could read while I waited. Two men were talking when I arrived, so I found More

by Customer
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the girl that processed my recall order. She is the only one I spoke to.
Feb 20, 2020 -

W&L Subaru responded

Hi Cathy, thanks for the feedback! You are right, the quiet room should be quiet, and I agree, a sign (or signs) would probably help. I will definitely look into that for you. If you need anything else, just let us know!

February 19, 2020

Had an excellent experience purchasing the vehicle from start to finish. Three months after the purchase a recall came on my vehicle and I needed to take it in. The service center was equally fantastic. I More

by jstankoski
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

W&L Subaru responded

Thanks so much!

February 18, 2020

Helpful Salesman We were very pleased with our entire experience in purchasing our new Subaru Forester. The salesman was very helpful and very patient as we looked at More

by carolfindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Luther Metzger
Feb 18, 2020 -

W&L Subaru responded

We are glad you had a great experience, and we appreciate the feedback, as we are always looking for ways to improve! If you need anything else, just let us know!

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