W&L Subaru

I made the decision to finally trade up my 2016 Crosstrek to a 2020 Crosstrek. Everyone that I met made this experience a great one. They were concerned with my wants in a car and made sure the transaction to a 2020 Crosstrek. Everyone that I met made this experience a great one. They were concerned with my wants in a car and made sure the transactions went as smoothly as possible which included helping clean out my stuff from my old car and give me a detailed orientation on the new features of my new car. More

Absolutely first class service. Leagues ahead of any other dealership in this area. Basically you become part of the family. Thank You W&L. Customer for life. other dealership in this area. Basically you become part of the family. Thank You W&L. Customer for life. More

Great customer service! Easy car buying experience! There are "some" dealerships where I would hesitate to bring my wife, but this is the best I've been in. are "some" dealerships where I would hesitate to bring my wife, but this is the best I've been in. More

technician did a great job, over and above what i had asked for, found issues and corrected them, was very pleased... love the car wash too!! asked for, found issues and corrected them, was very pleased... love the car wash too!! More

Outstanding! Excellent service and consideration. My husband and I have mobility issues and the staff brought the loaner vehicle right to us - we didn't struggle Excellent service and consideration. My husband and I have mobility issues and the staff brought the loaner vehicle right to us - we didn't struggle to walk any distance and when I picked my car up they had it parked right at the front door so we didn't have to walk any distance. They did this without me asking to do this! Very compassionate personnel at this dealership! More

The Service Department is very accommodating! The visit was quick, easy and painless! I recommend this dealership! I will always drive a Subaru! Thank you! was quick, easy and painless! I recommend this dealership! I will always drive a Subaru! Thank you! More

I can’t say enough about how awesome Mike R. was to my wife and I, and how first class your place of business is. We bought TWO cars from Mike in the last few months. After the way he treated us during th wife and I, and how first class your place of business is. We bought TWO cars from Mike in the last few months. After the way he treated us during the first sale, we knew we had to find our other car there. He never once made us feel pressured, uncomfortable or unimportant. Mike in NO WAY made any of the car salesman stereotypes look true, and we all know what those stereotypes are. Thank you W&L and THANK YOU MIKE R.! More

I've bought many cars over the years from different dealers, but W&L is the only dealer that I would recommend to a friend. In fact, I did recommend W&L to my sister-in-law, and she bought a car fr dealers, but W&L is the only dealer that I would recommend to a friend. In fact, I did recommend W&L to my sister-in-law, and she bought a car from there. More

Wonderful customer service! Easiest car buying experience! Great people to work with, low pressure and hassle buying! Will never buy anywhere else! Their service department does a fabulous job as experience! Great people to work with, low pressure and hassle buying! Will never buy anywhere else! Their service department does a fabulous job as well. More

Mixed Review Something needs to be fixed with the people entering service appointments. When I called, I specifically requested that my front fog light needs repl Something needs to be fixed with the people entering service appointments. When I called, I specifically requested that my front fog light needs replacing and I wanted a sensor replaced that had been previously diagnosed and entered into the record of my car. The sensor was not replaced or even ordered. The service person was not told of my request to replace the fog light, but did discover it on his own (which is good). However, not knowing I had already requested replacement, he left a message for me for the permission to replace. I did not get the message and when I came in to get the car, I find that the fog light and the sensor had not been replaced. The service person apologized and offered to replace it on the spot. That was very good and then did not charge me for it. -even better. More