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W&L Subaru

Northumberland, PA

4.8
4,340 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,340 reviews

August 26, 2020

We were more than pleased with our 6-month check-up for our 2020 Subaru Forester on Monday, August 24. We arrived a little early but had a very short wait before our car was taken in to be serviced. Mean More

by davidandogre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim, Phil Rizzo
Aug 26, 2020 -

W&L Subaru responded

Thank you so much for the kind words! Have a great day!

August 25, 2020

Just bought an Outback over the weekend and was extremely happy with the entire process. Dale did a great job for us and we would highly recommend W&L Subaru for your next purchase. Low pressure, professiona More

by dave@hunterbrothersint.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can not remember the name of the man that went over the car features, but he was also very friendly and helpful.
Aug 25, 2020 -

W&L Subaru responded

Thanks so much Dave! Let us know if you need anything else!

August 25, 2020

This is the second time buying from this dealership. I met my agent at a community event and found him to be trustworthy immediately. I did not hesitate to call my sales person when deciding to trade in More

by nas1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Aug 26, 2020 -

W&L Subaru responded

Thank you for the repeat business!

August 25, 2020

Pleasant , courteous sales people, Everyone very professional and knowledgeable. Very clean environment. They made my visit enjoyable. I would definitely consider them for any future purchases. More

by davfenster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Piercy, Ken Heim
Aug 26, 2020 -

W&L Subaru responded

Thank you so much! It was our pleasure!

August 24, 2020

Best customer service I have experienced at any dealership. Definitely will be referring friends and family. So easy to purchase a new vehicle. Love my new Crosstrek More

by rmadams8816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Aug 25, 2020 -

W&L Subaru responded

We're so happy you had such a great experience! Thanks for posting!

August 24, 2020

Great experience purchasing a used Subaru for our daughters first vehicle. We got to test drive it and the entire process was wonderful! Thanks Curt!! More

by thedavies4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

W&L Subaru responded

Thanks for posting this review! Have a great day!

August 23, 2020

Have always been treated well by my contacts., no pressure and was offered a good deal on the car I wanted. Would recommend this dealership to my family and friends. More

by mrhorne47
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim
Aug 25, 2020 -

W&L Subaru responded

Thanks for the review! We look forward to helping you again!

August 22, 2020

My service experience with staff was great. Took just under an hour for oil, filter, tire rotation and complimentary car wash. Disappointed seeing others getting their cars serviced without masks on desp More

by nicolepolosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

W&L Subaru responded

Thank you for reviewing our dealership, Nicole. Sorry about the unmasked customers. If you need anything just let us know. Thanks again.

August 22, 2020

The quality of service was well worth the hour drive to this dealership. The waiting area was clean and social distancing was easy to maintain. More

by wpmls236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Aug 22, 2020 -

W&L Subaru responded

Thank you for posting!

August 21, 2020

Was there for a recall they said I needed six clearance lights replaced think twenty dollars labor per bulb was high for one service call More

by REYNOLDSEJR
Recommend Dealer
No
Employees Worked With
Roy Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

W&L Subaru responded

We appreciate your concerns. This feedback is an invaluable tool as we gauge our future pricing strategies. Thank you, and have a great day.

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