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W&L Subaru

Northumberland, PA

4.8
4,336 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,336 reviews

March 24, 2022

This review is for the service department. I brought my Subaru in with a check engine light last year. I was told that it needed a head gasket replacement which costs over $2000 because of oil More

by Li Dew
Recommend Dealer
No
Employees Worked With
David Cleveland
Mar 25, 2022 -

W&L Subaru responded

Thank you for your feedback. We're sorry that you disagree with our recommendations regarding your headgasket and brake issues. We will always make recommendations that keep our customers and their vehicles as safe as possible. We do appreciate your feedback, and wish you the best.

March 24, 2022

On time Service - very polite and professional. Part arrived as promised- good communication from service department. More

by berger4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim, Phil Rizzo
Mar 25, 2022 -

W&L Subaru responded

Thank you, and have a great day!

March 24, 2022

Was a pleasant and smooth no pressure deal. Used vehicles were clean and presented well. Highly recommend. More

by wcherb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank you for your business!

March 23, 2022

Helped me thru the entire process painlessly. Angela was great and Owen was very knowledgeable More

by bconrad63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Owen long, Angela McCormick
Mar 25, 2022 -

W&L Subaru responded

Thank you, and have an excellent day!

March 23, 2022

Excellent customer service took a car from the floor for us to drive we were very happy More

by jvance79tfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank you!

Mar 28, 2022 -

jvance79tfs responded

You are welcom I hope I had the salesperson correct

March 23, 2022

Hands down. .. best dealership. Best service. Thank you alex. Awesome service before and after the sale More

by craigandgavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank you so much for taking the time to review our dealership! See you next time!

March 23, 2022

There was a problem with the computer system so I had to wait a little bit to have my car serviced. But the service department is great to work with. More

by carolfindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 25, 2022 -

W&L Subaru responded

We appreciate your patience during our computer outage! Thanks for the review!

March 22, 2022

There was no pressure from my salesperson. He was very kind and informative about the vehicle I was interested in. More

by keight60
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank for for the 5 star ratings!

March 22, 2022

I love this dealership. Very friendly and courteous. Excellent service! Best in the area! I will always do business here More

by twellbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 25, 2022 -

W&L Subaru responded

We appreciate your business! Thank you so much!

March 22, 2022

Awesome experience. Service department was great. Lounge area was top notch. Employees couldn’t have been any nicer More

by stpacker97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Mar 25, 2022 -

W&L Subaru responded

We're very pleased you had a great experience and enjoyed the amenities in our service lounge! Thanks for sharing online!

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