W.I. Simonson Mercedes-Benz

Andrew Morgan and the Senior Sales Team at Simonsons went above and beyond the call of duty to accommodate my desires. They found me exactly the car I wanted, with exactly the features I wanted, in the colo above and beyond the call of duty to accommodate my desires. They found me exactly the car I wanted, with exactly the features I wanted, in the color I wanted, and had it delivered within a few hours. In addition, they worked with us on the price, inasmuch as we are very old and devoted customers of Simonsons. Of course, before we ordered the car, Andrew was most helpful and patient in answering all my questions about various models and accompanying me for test drives. And, by the way, I am delighted with my E350 Cabriolet. More

This isn't my first car leased from W.I. Simonson This isn't my first car leased from W.I. Simonson Mercedes, but it is my best experience so far. Happily greeted by Marcus who understood in advanc This isn't my first car leased from W.I. Simonson Mercedes, but it is my best experience so far. Happily greeted by Marcus who understood in advance what I was looking for & gave me many options to choose from but never pressured me in any way. I never had to wait to see Marcus, he was always ready for me. When I took delivery of my new car he made sure everything was programmed in for me, bluetooth, radio etc. & that I had a level of comfort to operate the features of the vehicle. What was really appreciated was that he understood I needed assistance getting my previous vehicle, not a MBZ to the body shop & back so I could turn it in to the dealership & he took care of handling that for me as well. I was very impressed with the extra service there & would tell anyone who was looking for a Mercedes to speak with Marcus. More

Karnit was extremely helpful in finding us the car with the exact options that we wanted. She was very thorough in explaining all the various functions and communicated with us often to see if there was an the exact options that we wanted. She was very thorough in explaining all the various functions and communicated with us often to see if there was anything else she help with. I would definitely go back to her to buy a Mercedes. More

Marcus Jerry at the Santa Monica dealership was UNBELIEVABLE!!! I'm not sure if I've ever had such great customer service. I rate the quality of customer service on a few thing: Friendliness, kno UNBELIEVABLE!!! I'm not sure if I've ever had such great customer service. I rate the quality of customer service on a few thing: Friendliness, knowledge and expertise, efficiency, and speed. I am very busy, as we all are, and I did everything on the phone, so when I came to trade my old car for my new one, I signed all my paper work, which he had organized, and was down the street in less than 30 minutes! I even had a little problem with my credit, that he took care of on my drive over. In addition, he is funny and very sweet. I will only ever be buy a car from Marcus Jerry at Mercedes Benz Santa Monica. More

If your looking for a great deal on a Mercedes with no B.S, Marcus Jerry is your guy. He is honest, never pushy, and will do what it takes to make a deal.There is reason why Marcus is the #1 sale guy at B.S, Marcus Jerry is your guy. He is honest, never pushy, and will do what it takes to make a deal.There is reason why Marcus is the #1 sale guy at WI Simonson. More

I would highly recommend this dealer. They are friendly and offer great customer service. They also are interested in giving the customer a fair price. I had a very positive experience purchasing my CLS and offer great customer service. They also are interested in giving the customer a fair price. I had a very positive experience purchasing my CLS 550 after leasing it. More

Mr.Kim was very helpful with my car search and his expertise and experience in MBZ cars was the main reason for my decision to purchase. I will recommend him to all my friends and associates looking f expertise and experience in MBZ cars was the main reason for my decision to purchase. I will recommend him to all my friends and associates looking for new MBZ. More

My fiance and I were looking to get a new car and we liked the Mercedes GLK. Before going to the Mercedes dealership in Santa Monica, we actually visited another dealership, but were so annoyed by the liked the Mercedes GLK. Before going to the Mercedes dealership in Santa Monica, we actually visited another dealership, but were so annoyed by the salesman that we left (he was pushy, arrogant, and would only address my fiance even when I asked him questions). The next day we went to the Santa Monica dealership and were fortunate enough to have Karnit Aricha greet us. Karnit was very professional and she went out of her way to find us the exact car we were searching for (even though there was only one car in the area and it had to be shipped in from another dealer). She was not pushy at all, she let the car sell itself all the while being kind and informative. We wanted to trade in my car and she was able to get us the exact price we asked for it. Overall, it was a wonderful experience one that was made so much more enjoyable as a result of working with Karnit. More

We buy all our cars through Karnit Aricha. We find her to be the besst salespeerson we ever dealt with. We also find Guss Navaro at the service department to be someone we love to work with. to be the besst salespeerson we ever dealt with. We also find Guss Navaro at the service department to be someone we love to work with. More

when they're making sales or lease, they are absolutely perfect; however shows no sense of service or dedication after leased, especially when u return it. The worst Mercedes Benz service I've ever receiv perfect; however shows no sense of service or dedication after leased, especially when u return it. The worst Mercedes Benz service I've ever received. Never recommend this place to anyone. attempted to communicate with John H. a few months before the due of returning. He never provide me enough information but percewading to extend the new lease. at the returning date, I have attempted to schedule pre-screen condition, etc. the director of lease end, " Sam" never return my calls (many times,), did not show up at the appointed time, and treated me very unprofessional. completely oposite attitude between ' into Mercedes" and "out of Mercedes". again, I am very disappointed with the service, in particular with W.I. Simonson. I am spending time to write this, not because I want to spread ' bad mouth' but I believe that people in future need to know before they visit the place. Later on, I've found that I am not only one. pls contact me if you have further question. regards, Rateprofessional More