W.I. Simonson Mercedes-Benz

The dealership is highly professional and Marcus Jerry is the best! This was our 5th Mercedes purchased with Marcus and I wouldn't go anywhere else. We continually receive the customer service we expect and the best! This was our 5th Mercedes purchased with Marcus and I wouldn't go anywhere else. We continually receive the customer service we expect and great pricing from this dealership. Marcus is also very attentive and detailed. You can call him well after the purchase and he will assist you with anything you need related to the car. He doesn't disappear like other sales people. More

I waited 45 minutes to check in for service, despite making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that th making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that the tire pressure light on is normal, related to hot weather. Have had 3 bad experience with W.I. Simonson so far and I won't go back anymore. More

This was the 3rd car I leased from Marcus Jerry and the 4th from Simonson.....a PLEASURE to work with Marcus.....always friendly and the feeling is that he was on MY SIDE in getting me the best deal possib 4th from Simonson.....a PLEASURE to work with Marcus.....always friendly and the feeling is that he was on MY SIDE in getting me the best deal possible! Having been to other dealerships to "attempt" to lease a vehicle....I would ONLY go to Simonson and Marcus Jerry. More

Andrew Morgan and the Senior Sales Team at Simonsons went above and beyond the call of duty to accommodate my desires. They found me exactly the car I wanted, with exactly the features I wanted, in the colo above and beyond the call of duty to accommodate my desires. They found me exactly the car I wanted, with exactly the features I wanted, in the color I wanted, and had it delivered within a few hours. In addition, they worked with us on the price, inasmuch as we are very old and devoted customers of Simonsons. Of course, before we ordered the car, Andrew was most helpful and patient in answering all my questions about various models and accompanying me for test drives. And, by the way, I am delighted with my E350 Cabriolet. More

This isn't my first car leased from W.I. Simonson This isn't my first car leased from W.I. Simonson Mercedes, but it is my best experience so far. Happily greeted by Marcus who understood in advanc This isn't my first car leased from W.I. Simonson Mercedes, but it is my best experience so far. Happily greeted by Marcus who understood in advance what I was looking for & gave me many options to choose from but never pressured me in any way. I never had to wait to see Marcus, he was always ready for me. When I took delivery of my new car he made sure everything was programmed in for me, bluetooth, radio etc. & that I had a level of comfort to operate the features of the vehicle. What was really appreciated was that he understood I needed assistance getting my previous vehicle, not a MBZ to the body shop & back so I could turn it in to the dealership & he took care of handling that for me as well. I was very impressed with the extra service there & would tell anyone who was looking for a Mercedes to speak with Marcus. More

Karnit was extremely helpful in finding us the car with the exact options that we wanted. She was very thorough in explaining all the various functions and communicated with us often to see if there was an the exact options that we wanted. She was very thorough in explaining all the various functions and communicated with us often to see if there was anything else she help with. I would definitely go back to her to buy a Mercedes. More

Marcus Jerry at the Santa Monica dealership was UNBELIEVABLE!!! I'm not sure if I've ever had such great customer service. I rate the quality of customer service on a few thing: Friendliness, kno UNBELIEVABLE!!! I'm not sure if I've ever had such great customer service. I rate the quality of customer service on a few thing: Friendliness, knowledge and expertise, efficiency, and speed. I am very busy, as we all are, and I did everything on the phone, so when I came to trade my old car for my new one, I signed all my paper work, which he had organized, and was down the street in less than 30 minutes! I even had a little problem with my credit, that he took care of on my drive over. In addition, he is funny and very sweet. I will only ever be buy a car from Marcus Jerry at Mercedes Benz Santa Monica. More

If your looking for a great deal on a Mercedes with no B.S, Marcus Jerry is your guy. He is honest, never pushy, and will do what it takes to make a deal.There is reason why Marcus is the #1 sale guy at B.S, Marcus Jerry is your guy. He is honest, never pushy, and will do what it takes to make a deal.There is reason why Marcus is the #1 sale guy at WI Simonson. More

I would highly recommend this dealer. They are friendly and offer great customer service. They also are interested in giving the customer a fair price. I had a very positive experience purchasing my CLS and offer great customer service. They also are interested in giving the customer a fair price. I had a very positive experience purchasing my CLS 550 after leasing it. More

Mr.Kim was very helpful with my car search and his expertise and experience in MBZ cars was the main reason for my decision to purchase. I will recommend him to all my friends and associates looking f expertise and experience in MBZ cars was the main reason for my decision to purchase. I will recommend him to all my friends and associates looking for new MBZ. More