W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience was extraordinary. John Halaka was incredibly knowledgeable, helpful, friendly and professional. I would recommend him to everyone. And Lauren was excellent as well. incredibly knowledgeable, helpful, friendly and professional. I would recommend him to everyone. And Lauren was excellent as well. More
W.I. Simonson is a 1st class , highly professional dealership, clearly the best I've ever worked with. At the top of the list is the sales manager I work with, Mr. Marcus Jerry. His work ethic, and hi dealership, clearly the best I've ever worked with. At the top of the list is the sales manager I work with, Mr. Marcus Jerry. His work ethic, and his belief that whatever my needs are, he can make it happen. He immediately goes after it and gets it done in record time. His follow through and enthusiasm and "can do" spirit always inspires me to believe that I will get the car I want , in the color I want, with the accessories and options I want, at the price that I want, and if seems like it's not possible, he always finds a way to deliver on his promise, and keeps me in the loop at all times. Having the kind of car you want is extremely important in Los Angeles, as we spend so much time in our cars. Happiness in this town is driving a car that you love...and Marcus always makes it happen for me in executing my vision of the Mercedes-Benz I want to drive, at a fair price, set up exactly how I like it, and delivers it in a day or two after I give him my wish list..every time! It's like I have my own car genie..I wish it, I call Marcus, and boom! I'm in the car before you can blink! In addition, everyone in service, parts, tech support, etc are all looking to make sure everything I need is taken care of ..truly a great experience all around. You need a category better than great for this dealership and this salesperson. More
Very easy to lease from Lawrence. Transaction was negotiated over the phone and when I arrived to pick up my car I only needed to sign the papers and drive away. Beautiful. negotiated over the phone and when I arrived to pick up my car I only needed to sign the papers and drive away. Beautiful. More
I worked with Denise Justice at W I Simonson. We were very close to going with another dealership but Denise was straight forward and honest and made us a great deal... we got in contact with her hours b very close to going with another dealership but Denise was straight forward and honest and made us a great deal... we got in contact with her hours before we had decided to make a purchase at another dealership. She was greatly helpful and we got an amazing deal on our car. I definitely recommend working with her if you're looking for a great deal without all the b.s. and hassle of buying a new car. More
The dealer was amazing gave me a great price and also have great service very friendly. Also sales was very polite and made sure i got all my needs, the best car for the best price. have great service very friendly. Also sales was very polite and made sure i got all my needs, the best car for the best price. More
The dealership is highly professional and Marcus Jerry is the best! This was our 5th Mercedes purchased with Marcus and I wouldn't go anywhere else. We continually receive the customer service we expect and the best! This was our 5th Mercedes purchased with Marcus and I wouldn't go anywhere else. We continually receive the customer service we expect and great pricing from this dealership. Marcus is also very attentive and detailed. You can call him well after the purchase and he will assist you with anything you need related to the car. He doesn't disappear like other sales people. More
I waited 45 minutes to check in for service, despite making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that th making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that the tire pressure light on is normal, related to hot weather. Have had 3 bad experience with W.I. Simonson so far and I won't go back anymore. More
This was the 3rd car I leased from Marcus Jerry and the 4th from Simonson.....a PLEASURE to work with Marcus.....always friendly and the feeling is that he was on MY SIDE in getting me the best deal possib 4th from Simonson.....a PLEASURE to work with Marcus.....always friendly and the feeling is that he was on MY SIDE in getting me the best deal possible! Having been to other dealerships to "attempt" to lease a vehicle....I would ONLY go to Simonson and Marcus Jerry. More