W.I. Simonson Mercedes-Benz

excellent experience. will refer all my contacts to jeff very comfortable working with jeff. all people including sales manager, financial person very pleasant and professional. all aspects of purchase wel very comfortable working with jeff. all people including sales manager, financial person very pleasant and professional. all aspects of purchase well described. no pressure to buy more accessories. the car delivery process was excellent . jeff clearly described all the car controls including the navigation system, audio system and embrace. More

Karnit is a very special human being. She actually cares. That's not only rare, it's non-existant in this day and age. My experience with Mercedes Benz has been an absolute joy because she is my poi cares. That's not only rare, it's non-existant in this day and age. My experience with Mercedes Benz has been an absolute joy because she is my point of contact. I never expected to be driving a Mercedes now because of Karnit, I'm in my 2nd one and I'm telling everyone I know to go see her if they're looking for a great car and relationship with someone who care, not just about the sale...Sincerely, Jacob More

I communicated with John Halaka via email before coming into the showroom to take out the CL550 I would later purchase, and was impressed with John right from the start. He was able to answer all of my que into the showroom to take out the CL550 I would later purchase, and was impressed with John right from the start. He was able to answer all of my questions, ease any fears I had about purchasing a certified pre-owned Mercedes Benz, and overall went above and beyond the call of duty. He telephoned me the day after I purchased the car to make sure everything was OK, which no dealer has ever done. I will definitely refer my friends, family, and colleagues to John when they are going to purchase a Mercedes Benz as I know they will be in good hands. John can best be described in one word: Exceptional. I recommend him without hesitation. Mike Frese More

Karnit has sold many cars to my family. She is professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. More

My Mercedes experience with Ernie Luna at W.I. Simonson was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was excep was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was exceptional (and educational) and his passion for Mercedes infectious - not that I wasn't already a Mercedes fan. Before making my decision to lease, Ernie astounded me with his creative thinking as he suggested a number of buying verses leasing scenarios (varying lease lengths and mileage options) on new and used vehicles, which added to the model choices within my budget. While Ernie was good at providing me with a number of options, he was better at letting ME decide. Not once did I feel that I was being "sold" a car or pressured to make a decision to buy one. Ernie took the time to listen to my needs and desires and more than satisfied them. I highly recommend Ernie Luna and the professional staff at W.I. Simonson. More

I walked into W. I. Simonson so not wanting to haggle and feel taken advantage of as I bought a new car. The experience was the opposite. My salesman, John Halaka, was patient, attentive, and super informe feel taken advantage of as I bought a new car. The experience was the opposite. My salesman, John Halaka, was patient, attentive, and super informed -- but not pushy. I did buy a car that day, in part knowing that I was getting 'up front pricing', that I got a good deal on my trade-in, and that I was being well taken care of by this dealership. The follow-up visits -- to have the inside/outside sealant applied and to have my iPhone integrated -- was pleasant and easy. It felt good to know that I was getting a fair price on the car. It felt good to support my local business. It really felt good to have such a great guy in John to work with. Thank you John! Cy Carlberg More

Marcus helped me spec out and order a new AMG from scratch with the exact options I was looking for. He kept me in the loop at every stage of the build process and his communication skills were exc scratch with the exact options I was looking for. He kept me in the loop at every stage of the build process and his communication skills were excellent. He is a pleasure to deal with and went out of his way to make sure I was happy with my car and as a result he has earned himself a lifelong customer. When it came time to talk numbers $'s, pricing was very competitive and I walked away feeling like I got a good deal on the exact car I wanted. I couldn’t be happier. More

the saler was not friendly at all and not effective either. i will not recommate this dealer. i would like a dealer that is friendly and nice, not cold and ineffective!!!! either. i will not recommate this dealer. i would like a dealer that is friendly and nice, not cold and ineffective!!!! More

John Hlaka was great! He was very eager to show us several MLs, colors and interiors. He stayed late on a weekday and helped us through the process. We got a fantastic deal and we felt like John was several MLs, colors and interiors. He stayed late on a weekday and helped us through the process. We got a fantastic deal and we felt like John was there to help us - it was a much better experience compared to the other Mercedes dealers I visited. John was also great because he seemed like he generally wanted to take care of us even afer we bought the vehicle and he even called us after the purchase to make sure everything was OK. Overall, a great experience. I'm glad I worked with John and I will recommend him to all my friends and coworkers. More

Although WI Simonson is the most convenient MBZ dealership for me in terms of location, I buy or lease from it primarily because of Marcus Jerry, the Fleet Sales Manager. I've bought or leased s dealership for me in terms of location, I buy or lease from it primarily because of Marcus Jerry, the Fleet Sales Manager. I've bought or leased several cars from Marcus over the last nine years. It goes without saying that he knows his products inside and out. But equally if not more important, Marcus listens well, gives honest and simple answers to my questions, and educates me on what I need to know to make the decision that's best for me. He's never pushed me to buy or lease a car, and has never put his or WI Simonson's interests ahead of mine. Finally, Marcus is courteous, friendly and positive. Whenever I hear someone say they dislike the car buying experience, I always tell them they're getting their cars from the wrong person, and recommend Marcus. Andy Karlin More