W.I. Simonson Mercedes-Benz

Karnit has sold many cars to my family. She is professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. professional, caring and efficient. I came to W.I. Simonson because of her. She is a great salesperson. More

My Mercedes experience with Ernie Luna at W.I. Simonson was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was excep was FANTASTIC! Ernie's personable way and professional demeanor made me feel comfortable. His knowledge of the models, options and packages was exceptional (and educational) and his passion for Mercedes infectious - not that I wasn't already a Mercedes fan. Before making my decision to lease, Ernie astounded me with his creative thinking as he suggested a number of buying verses leasing scenarios (varying lease lengths and mileage options) on new and used vehicles, which added to the model choices within my budget. While Ernie was good at providing me with a number of options, he was better at letting ME decide. Not once did I feel that I was being "sold" a car or pressured to make a decision to buy one. Ernie took the time to listen to my needs and desires and more than satisfied them. I highly recommend Ernie Luna and the professional staff at W.I. Simonson. More

I walked into W. I. Simonson so not wanting to haggle and feel taken advantage of as I bought a new car. The experience was the opposite. My salesman, John Halaka, was patient, attentive, and super informe feel taken advantage of as I bought a new car. The experience was the opposite. My salesman, John Halaka, was patient, attentive, and super informed -- but not pushy. I did buy a car that day, in part knowing that I was getting 'up front pricing', that I got a good deal on my trade-in, and that I was being well taken care of by this dealership. The follow-up visits -- to have the inside/outside sealant applied and to have my iPhone integrated -- was pleasant and easy. It felt good to know that I was getting a fair price on the car. It felt good to support my local business. It really felt good to have such a great guy in John to work with. Thank you John! Cy Carlberg More

Marcus helped me spec out and order a new AMG from scratch with the exact options I was looking for. He kept me in the loop at every stage of the build process and his communication skills were exc scratch with the exact options I was looking for. He kept me in the loop at every stage of the build process and his communication skills were excellent. He is a pleasure to deal with and went out of his way to make sure I was happy with my car and as a result he has earned himself a lifelong customer. When it came time to talk numbers $'s, pricing was very competitive and I walked away feeling like I got a good deal on the exact car I wanted. I couldn’t be happier. More

the saler was not friendly at all and not effective either. i will not recommate this dealer. i would like a dealer that is friendly and nice, not cold and ineffective!!!! either. i will not recommate this dealer. i would like a dealer that is friendly and nice, not cold and ineffective!!!! More

John Hlaka was great! He was very eager to show us several MLs, colors and interiors. He stayed late on a weekday and helped us through the process. We got a fantastic deal and we felt like John was several MLs, colors and interiors. He stayed late on a weekday and helped us through the process. We got a fantastic deal and we felt like John was there to help us - it was a much better experience compared to the other Mercedes dealers I visited. John was also great because he seemed like he generally wanted to take care of us even afer we bought the vehicle and he even called us after the purchase to make sure everything was OK. Overall, a great experience. I'm glad I worked with John and I will recommend him to all my friends and coworkers. More

Although WI Simonson is the most convenient MBZ dealership for me in terms of location, I buy or lease from it primarily because of Marcus Jerry, the Fleet Sales Manager. I've bought or leased s dealership for me in terms of location, I buy or lease from it primarily because of Marcus Jerry, the Fleet Sales Manager. I've bought or leased several cars from Marcus over the last nine years. It goes without saying that he knows his products inside and out. But equally if not more important, Marcus listens well, gives honest and simple answers to my questions, and educates me on what I need to know to make the decision that's best for me. He's never pushed me to buy or lease a car, and has never put his or WI Simonson's interests ahead of mine. Finally, Marcus is courteous, friendly and positive. Whenever I hear someone say they dislike the car buying experience, I always tell them they're getting their cars from the wrong person, and recommend Marcus. Andy Karlin More

Jeff Levy was the best car salesman ever! He was very friendly from the start and very patient. I was unsure on if I even wanted a Mercedes and he listened never pressured me into anything just provided friendly from the start and very patient. I was unsure on if I even wanted a Mercedes and he listened never pressured me into anything just provided the facts about the vehicle I was interested in. From the beginning of the process I had his number and he always got back to me right away. I inquired about a Porsche at another dealership and I'm still waiting for the guy to call me back and it has been 2 weeks. Jeff is very prompt, nice, smart and patient. There was never a time I felt he was trying to oversell anything. He walked me through everything in the car very thoroughly. He did a great job and I look forward to working with him in the future. He always offered us drinks and didn't make us wait for anything. Everything was smooth and easy. More

I was interested in the purchase of a used M-class Mercedes. I found a one-owner trade-in at W.I. Simonson. I called to get more information on the vehicle and spoke to John Halaka. He was very helpfu Mercedes. I found a one-owner trade-in at W.I. Simonson. I called to get more information on the vehicle and spoke to John Halaka. He was very helpful in finding answers to the questions I had. I drove from San Diego to Santa Monica and John greeted me when I got there. He accompanied on a short test drive, after which I made the purchase. The vehicle was readied as we completed the paper work. The transaction could not have been easier. More

Marcus is superb! WI Simonson is superb! I have NEVER had an unpleasant experience...and I am always treated with the utmost respect. I have referred others to Marcus...and he has ALWAYS come through wi had an unpleasant experience...and I am always treated with the utmost respect. I have referred others to Marcus...and he has ALWAYS come through with FLYING COLORS! I would go no where else...for a new car..or service. W I Simonson is another 'WORD" for exceptional customer service! More