W.I. Simonson Mercedes-Benz

We walked into the dealership just to look, not having decided what brand of car to buy, although I knew I wanted a smaller SUV and was leaning towards the smaller version of the Volvo I had previously. R decided what brand of car to buy, although I knew I wanted a smaller SUV and was leaning towards the smaller version of the Volvo I had previously. Rebecca was very helpful and informative. After looking at a few cars and test driving one, we talked with Rebecca and she explained the packages and options and found a car that was exactly what I wanted at a great price. I went out of town a few days later and she emailed me to keep me posted on where the car was and when it would arrive. The day after I got home, I picked up my new car and she spent more than 2 hours with me explaining all of the features. Even presented it with a giant red bow on the hood. I couldn't be happier! More

Young Kim was really nice and explained everything to me. It was really helpful information so I decided to buy a new car there. I was satisfied with his service and I love my car. I will come back again. It was really helpful information so I decided to buy a new car there. I was satisfied with his service and I love my car. I will come back again. More

My experience at WI Simonson was to my surprise, very very pleasant, and I chalk this up to all of Ms Webb's efforts to get me what I wanted in the way I wanted, which was: without spending much time at very pleasant, and I chalk this up to all of Ms Webb's efforts to get me what I wanted in the way I wanted, which was: without spending much time at the dealership dickering and doing paperwork, or spending an unfair amount. I dread it when I need a new car, because the process is usually so slimy and unnecessarily time consuming; my time with Rebeca Webb was efficient and so pleasantly respectful I would urge anyone to go buy a Mercedes from Rebecca because the cars are wonderful and you will be treated really well! Even if you don't think you want a Mercedes! More

Marcus is the only sales person I trust to find the car my family wants and need. He knows his customers and takes great care of them. Marcus,you are "simply the best". my family wants and need. He knows his customers and takes great care of them. Marcus,you are "simply the best". More

Andrew Morgan is terrific. He is responsive, always helpful and provides great customer care. He also provided the most competitive lease rates on my new S550. He handled the entire transaction over th helpful and provides great customer care. He also provided the most competitive lease rates on my new S550. He handled the entire transaction over the phone, delivered what he promised, and was at the dealership to greet me when I arrived to pick up my car. He went through a thorough presentation of the car's many features. Carl Durham expedited the paperwork and was professional and courteous. He did not try to sell me on things I did not want. This is one of many cars me, my family and friends have leased or purchased from Andrew. He is the reason I choose Simonson. More

A+ experience. I highly recommend this dealership. I did not need to compare their inventory or prices to any other dealership before making my purchase. did not need to compare their inventory or prices to any other dealership before making my purchase. More

It was a pleasure to work with Marcus. His knowledge and courtesy helped in making the purchase a pleasure. I own a business with numerous vehicles & have made most of its purchases. Marcus got the vehicle courtesy helped in making the purchase a pleasure. I own a business with numerous vehicles & have made most of its purchases. Marcus got the vehicle to his lot within several hours of my accepting his proposal & delivered it in a very timely manner. His help in teaching me the operation of the car was wonderful More

I HAVE BEEN BUYING CARS FOR THE LAST 35 YEARS IN MANY DEALERSHIPS,I HAD ONE OF THE BEST EXPERIENCES IN ALL THIS YEARS WITH DENISE JUSTICE(DEALERSHIP MANAGER).EVERYTHING WAS SO GREAT THAT I WAS WILLING DEALERSHIPS,I HAD ONE OF THE BEST EXPERIENCES IN ALL THIS YEARS WITH DENISE JUSTICE(DEALERSHIP MANAGER).EVERYTHING WAS SO GREAT THAT I WAS WILLING TO DRIVE A TOTAL OF 245 MILES THE DAY THAT I BOUGHT THE CAR.CONGRATULATIONS, KEEP IT UP!!! More

It was a pleasure to deal with John Halaka. It was no hassle. Great employee you have working for your dealership, very professional and knowledgable hassle. Great employee you have working for your dealership, very professional and knowledgable More

Although greeting at the entrance was confused and inefficient, once we made our way over to John Halaka service was great. If he were the only person we dealt with we would have come away even more inefficient, once we made our way over to John Halaka service was great. If he were the only person we dealt with we would have come away even more satisfied. A few others at the dealership can tear a page from his book, especially regarding reception and final processing of financial details, but overall it is a very serious and pleasant dealership. More