W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 452 reviews
Phenomenal, exceptional sales personnel, made me feel valued/appreciated worked greatly with my budget, surprisingly, called next day to see if my car was ok. valued/appreciated worked greatly with my budget, surprisingly, called next day to see if my car was ok. More
John Was very helpful throughout the whole deal and Made sure I was taken care of the whole time. He also made sure to stay in contact with me just to see how everything was going and if I needed anything e sure I was taken care of the whole time. He also made sure to stay in contact with me just to see how everything was going and if I needed anything else. More
I recently purchased a pre-owned 2011 c300 from John Halaka. He did a great job showing me the car, and when the time came working through the details to get the deal closed. I appreciate his profession Halaka. He did a great job showing me the car, and when the time came working through the details to get the deal closed. I appreciate his professionalism and would recommend him to other buyers. More
This is our second car from Ernie and he never fails to deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him t deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him to 2 of our friends. Professional, courteous and amusing at all times, a great salesman! More
John Halaka went over and beyond to help me get my car. I had been looking for a used 2009 E550 with low mileage for over four months when my car shoed up on the lot. he called me right away and helped me g had been looking for a used 2009 E550 with low mileage for over four months when my car shoed up on the lot. he called me right away and helped me get the car for a great price. More
John Halaka was the most helpful, patient, knowledgeable and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search for a car. He politely accepted my rescheduling of the second visit, because I was having a busy week at work. Answered all my questions and helped me through every step, got me a great deal, and most importantly, did not make me feel intimidated or neglected at any point. I have been in too many situations where a dealer visibly "switches off" once the money changes hands, but John has also been consistent in following up after the sale. The paperwork completed at 9 PM on Friday evening and he was with me all the way, and even had a helpful suggestion for a dinner place nearby as I drove my car out of the showroom. Truly excellent service, and I would recommend WI Simonson, and John Halaka in particular, to anyone looking for a car. More
John was helpful in working through different options to meet my needs and deliver the car I was looking for. Moreover, he was responsive in follow up after I left the lot. meet my needs and deliver the car I was looking for. Moreover, he was responsive in follow up after I left the lot. More
I am SOOO excited and completely satisfied about purchasing my 2011 Honda Accord from this dealer and salesman (John). I went to two other agencies, Barber Honda in Bakersfield, CA and Bob Smith To purchasing my 2011 Honda Accord from this dealer and salesman (John). I went to two other agencies, Barber Honda in Bakersfield, CA and Bob Smith Toyota in La Cresenta, CA. Although both agencies provided good customer service from the salesmen, the dealer's themselves, were completely unflexible and did not do everything in their power to help me. John and W.I. Simonson went above and beyond to put me in my vehicle. John listened to me and did not give up until I got what I wanted. I am so grateful and happy!!! Having purchased my used Honda vehicle from such a prestigious Mercedes Benz lot was a bit intimidating, but not once was I made to feel underpriviledged or less worthy. In fact, I drove away feeling on top of the world! Thank you W.I. Simonson and thank you John. I am extremely satisfied with your services and will undoubtedly recommend anyone I know to your dealership. More