W.I. Simonson Mercedes-Benz

Karnit Aricha made the entire process of finding the Certified Pre-Owned Mercedes of my dreams a breeze. Her knowledge and expertise helped me make the right choice. Her endless energy, patience and und Certified Pre-Owned Mercedes of my dreams a breeze. Her knowledge and expertise helped me make the right choice. Her endless energy, patience and understanding will keep me a client for life! More

They greeted me with respect and kindness. Very helpful they told me what needed to be done with the car and I was very pleased with that. Also they found a ding on my car that I didn't even realize it had they told me what needed to be done with the car and I was very pleased with that. Also they found a ding on my car that I didn't even realize it had, and Derrick took care of all the phone calls to make sure the ding was fixed on the car. They really went above and beyond. When I went to pick up my vehicle it looked brand new. I came back it was washed and cleaned like a brand new car. I thank Derrick Franklin. More

I have dealt with other Mercedes dealerships, but my experience with Mr. Zia and Henry Shahbazian was better than those I had had in the past. They were friendly and helpful. I will never go anywhere experience with Mr. Zia and Henry Shahbazian was better than those I had had in the past. They were friendly and helpful. I will never go anywhere else. More

I'd been looking for a few months for a used 2012 Mercedes c250 coupe with little miles that was certified and still under warranty. As you could imagine, this was a difficult task, so as soon as I f Mercedes c250 coupe with little miles that was certified and still under warranty. As you could imagine, this was a difficult task, so as soon as I found one online listed at WI Simonson with only 6500 miles at an AMAZING price, I quickly called and spoke with Bill and made an appt to come in the next day. Bill is one of the nicest guys you will ever meet. I test drove the car, fell in love on the spot and decided to buy it! I came in already financed, but they were able to find me a comparable loan with Wells Fargo, and as long as the rate and terms were the same, that was fine by me! The car had a few minor scratches on the bumper, not really a big deal but Bill and Dave worked to have the car touched up completely at no expense to me - it looks, feels and smells brand new. Even got a good deal on an extended warranty, taking my warranty to 2018! And because I decided not to trade in my other car that's already paid for, Bill and another staff member followed me home so that I could get my new and old car back to my place - talk about customer service! This by far has been one of the best car-buying experiences ever. I never once felt like I was getting a bad deal or being taken advantage of because I'm a woman! Everyone at WI Simonson has been kind and helpful, and Bill is a great guy! I would definitely recommend this dealer if you are looking for a hassle-free, honest and friendly car-buying experience! And make sure you ask for Bill Hagen!! More

If you're looking for an honest, professional and friendly sales rep as you look for your Mercedes, I HIGHLY recommend Marcus Jerry. As a woman looking for assistance, its nice to know I can trust Ma friendly sales rep as you look for your Mercedes, I HIGHLY recommend Marcus Jerry. As a woman looking for assistance, its nice to know I can trust Marcus. He's helped me for the past six years and even with all the other luxury vehicle options to choose from (and I've looked), I continue to stay with Mercedes because, yes, its a wonderful car/SUV, but a huge reason for staying in the "family" is that he has taken very good care of me. From leasing my new car to always being available to help after the sale, he's truly a blessing. He helped me understand all of my choices for a new car. As a mom (since he's a father), he reminded me of the details that I would find helpful. Once I knew the car I wanted - ML350 - negotiating was not painful and then the paperwork was super easy. Truly in and out and on my way. I definitely recommend Marcus Jerry as I know you'll receive the same treatment as I've received. More

John streamlined my lease return and buying process. Saved me money with an efficient and pleasant process. Will continue to be a loyal customer with referrals of WI Simonson since 2008. Saved me money with an efficient and pleasant process. Will continue to be a loyal customer with referrals of WI Simonson since 2008. More

I want to express my appreciation to your receiptionist Kimi K. Araham. I lost my key on a Sunday and had to have my car tolled to the dealership. By the time the car arrived, it was after hour. Kimi Ar Kimi K. Araham. I lost my key on a Sunday and had to have my car tolled to the dealership. By the time the car arrived, it was after hour. Kimi Araham went out of her way to help me out by allowing me leave my car in the MB's parking lot so I don't have to come back the next morning. She save a lot of time and hassle. I was very happy with Kimi's service. I am also grateful for the dealership being flexible in providing good customer service. Emily S. More

John Halaka was very professional and friendly to work with. Went there expecting to walk away but ended up buying a vehicle. Highly motivated staff. with. Went there expecting to walk away but ended up buying a vehicle. Highly motivated staff. More