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W.I. Simonson Mercedes-Benz
Santa Monica, CA
453 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 453 reviews
July 26, 2019
No pressure in closing a deal Excellent customer service. I felt no pressure in closing my deal on as awesome used car. I would highly recommend to anyone in the market for a good Excellent customer service. I felt no pressure in closing my deal on as awesome used car. I would highly recommend to anyone in the market for a good used car at a great price. More
by Esther
Employees Worked With
Hamed
July 12, 2019
I have had good experience with WI SIMONSON for over 30 year I have always had excellent service from WI SIMONSON Service Dept for well over 30 years. We drive out of our way to go to this dealership. Tim Herna I have always had excellent service from WI SIMONSON Service Dept for well over 30 years. We drive out of our way to go to this dealership. Tim Hernandez is an excellent service writer and has always treated us with ultimate respect and consideration. I Have referred many customers to WI SIMONSON. More
by Dean
Employees Worked With
Tim Hernandez
July 05, 2019
Timely, convenient, respectful of my time, excellent service The service appointment was easily handled even when I had to reschedule. It was timely and efficient, respectful of my time. My service advisor, Ton The service appointment was easily handled even when I had to reschedule. It was timely and efficient, respectful of my time. My service advisor, Tony Young, was excellent. More
by UCLARad
Employees Worked With
Tony Young, Service Advisor
February 21, 2019
Great Service Jim Cornell has taken care of my Mercedes servicing needs for many years. Jim is dependable and does a terrific job. Always satisfied with the serv Jim Cornell has taken care of my Mercedes servicing needs for many years. Jim is dependable and does a terrific job. Always satisfied with the service. More
by Perry
Employees Worked With
Jim Cornell
February 08, 2019
Great service Super guys specialty Hamed the salesperson and Iman at financing very professional I leased the car in less than 45 minutes wow will return again for Super guys specialty Hamed the salesperson and Iman at financing very professional I leased the car in less than 45 minutes wow will return again for sure More
by Jason28
Employees Worked With
Hamed Ramni
January 10, 2019
Derrick Franklin was my service adviser for many years now .He is the best adviser at Simonson ,he personalty look for you to get the work done.thanks Derrick Renzo was my service adviser for many years now .He is the best adviser at Simonson ,he personalty look for you to get the work done.thanks Derrick Renzo More
by renzo45
Employees Worked With
Derrick Franklin
December 12, 2018
Horrible, fraud! There’s not 1 good word to say! We got a car there. + additional services. Staff was rude, told me I never got any add services I paid thousands of do There’s not 1 good word to say! We got a car there. + additional services. Staff was rude, told me I never got any add services I paid thousands of dollars for, I sent the proof and he blocked me after that! Do yourself a favor and get no car there. Rip off, lies, horrible service! Worst ppl ever! More
by TBD
Employees Worked With
Andrew Morgan
November 30, 2018
Great Service/Team Wonderful service visit at W.I. Simonson MBZ. Nick was very professional and did a wonderful job taking care of my car's issue ( wheel alignments)! Wonderful service visit at W.I. Simonson MBZ. Nick was very professional and did a wonderful job taking care of my car's issue ( wheel alignments)! More
by dgriffin
Employees Worked With
Nick was excellent!
November 11, 2018
Great I am very happy with the service on my car. Great service and employees ! Derrick did a great job and I am completely sattisfied! I can only recommend I am very happy with the service on my car. Great service and employees ! Derrick did a great job and I am completely sattisfied! I can only recommend More
by Jessica2018
Employees Worked With
Derrick Franklin
August 31, 2018
WI Simonson Service Great work from Jose Ortega and Jason on the WI Simonson service team. I very much appreciate their efforts in quickly fixing my E350 at a minimal exp Great work from Jose Ortega and Jason on the WI Simonson service team. I very much appreciate their efforts in quickly fixing my E350 at a minimal expense by utilizing the best diagnostics and leveraging the advantages of Mercedes’ extended warranty programs. Excellent work guys. I will continue to use their service dept with this car and future MB cars. Well done! More
by EricE350
Employees Worked With
Jose Ortega
