W.I. Simonson Mercedes-Benz

It was my first time visiting the Santa Monica Mercedes service dept. I had a pleasant experience, everyone was very nice. Clean and simple process. Derrick my service advisor was very helpful. service dept. I had a pleasant experience, everyone was very nice. Clean and simple process. Derrick my service advisor was very helpful. More

Farshad along with W.I simonson made my buying experience smooth and easy . I really appreciate it . Farshad especially, answered all my calls and up to this day helps me with any questions or concerns . I l smooth and easy . I really appreciate it . Farshad especially, answered all my calls and up to this day helps me with any questions or concerns . I look forward to having more business with you guys . More

Always great service at WI Simonson by Nick Szyszkowski! Setting an appointment and having my car serviced has always been a seamless procedure as it was this time. Having my car picked up and delivered was Setting an appointment and having my car serviced has always been a seamless procedure as it was this time. Having my car picked up and delivered was easy and on time. Car always feels like new when I get it back and likewise this time. More

Expeditious and straightforward This is my third Mercedes that I have leased, always with Marcus Jerry. I change the color of the car, but not the salesman. That says it all. This is my third Mercedes that I have leased, always with Marcus Jerry. I change the color of the car, but not the salesman. That says it all. More

Can't get any better. Jason Lewis is almost family. Great!This is not going to work. I have said what I have to say. The next time you send me a survey, I am going to delete it. ? Jack Eskenazi Great!This is not going to work. I have said what I have to say. The next time you send me a survey, I am going to delete it. ? Jack Eskenazi More

Mario was friendly, professional and they took care my car well everyone wore mask and they disinfect my car hand sanitizers by the entrance Thank you car well everyone wore mask and they disinfect my car hand sanitizers by the entrance Thank you More

very professional the service advisers are very helpful and professional, completed tasks in a timely manner and made it easy to schedule all it was needed for two o the service advisers are very helpful and professional, completed tasks in a timely manner and made it easy to schedule all it was needed for two of our cars More

I purchased a glc 300 2019. Very niece young gentleman I purchased a glc 300 2019. Very niece young gentleman named Navid Shandis made my transaction very smooth , easy, and I felt he is like family I purchased a glc 300 2019. Very niece young gentleman named Navid Shandis made my transaction very smooth , easy, and I felt he is like family More

There is always some silly problem. The phones are out, it takes all day and overnight to fix the gas cap, the mechanics performed service A and not B ( another overnight), the pay desk is always slow and it takes all day and overnight to fix the gas cap, the mechanics performed service A and not B ( another overnight), the pay desk is always slow and needs more than one person. I’m a lifetime Mercedes customer and loyal but candidly Lexus service is terrific. Heads up. More

It was all quality again I have purchased many cars from them year after year. Of course the cars are of quality, the deal is fair and the service matches the buying experienc I have purchased many cars from them year after year. Of course the cars are of quality, the deal is fair and the service matches the buying experience. Shaun believes in fairness and will always go the extra mile to accommodate the transaction. More