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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
453 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 453 reviews

September 05, 2020

Every time I go somewhere else I am disappointed. Derrick is a real honest Service Advisor and the work perfectly done. A+ all the way! More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Franklin
Sep 10, 2020 -

W.I. Simonson Mercedes-Benz responded

Marc, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at W.I. Simonson Mercedes-Benz!

September 01, 2020

Keyhan and the rest of WI Simonson Mercedes was a dream to work with. All of my questions and concerns were answered quickly and efficiently without ever having to drive there physically until I was ready More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyhan Koushki
Sep 02, 2020 -

W.I. Simonson Mercedes-Benz responded

Meg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We're looking forward to your next visit with us!

September 01, 2020

I brought my Mercedes in as per the sun roof Recall notice I received in the mail and Derek Franklin took care of the issue and was a top flight professional . Kind Regards More

by dehackin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Franklin, Bill Hagen
Sep 04, 2020 -

W.I. Simonson Mercedes-Benz responded

Dehackin1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2020

I have been using this dealership for leasing my Mercedes for several years. They have a great customer service very efficient nd fast. I had a great experience and will recommend them to everyone. More

by candiceghaffari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farkhonde
Sep 02, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 31, 2020

Awesome dealership with great selection of vehicles and a very friendly, helpful staff. Both sales and finance department were easy and hassle free. Will definitely get my future cars from them. More

by dariamashouf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Abniki, Marc Rose
Sep 02, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 28, 2020

Clean, Nice vehicles to test drive. found my desired vehicle on line and Sales guy Steve was great. vehicle was ready for me to test drive. More

by jessy_elias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Leeisaranukul
Sep 02, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 22, 2020

Sales and Parts We purchases a used 2017 sl450 from Jamie Dell. Our experience with him was excellent. We felt like we were his only concern while we were there. I wo More

by dancin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dell, James Watkins, Francisco(Parts)and Gabriel (in car prep)
Jul 23, 2020 -

W.I. Simonson Mercedes-Benz responded

Dancin, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2020

The Best Dealership The service advisors actually care about you and your car. I was given a loaner car with no extra charge. My car was serviced in a timely manner. Thi More

by SuzyHoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lewis 5 Star Service Manager and Moe Service Advisor, Bill Hagen
Jul 16, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 24, 2020

Derrick Franklin is my service consultant who is really professional, knowledgeable and courteous. He is very responsible and accountable. Every time when I ask a service, he is really proactive. More

by ztp3kgb
Recommend Dealer
Yes
Employees Worked With
Derrick Franklin
Jun 25, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi Ztp3kgb, thank you so much for your positive comments about W.I. Simonson Mercedes-Benz! Until the next time we meet, take care!

June 21, 2020

Awsome deal deal Awsome service!!! My sales rep, Marcus Jerry is very professional. He was able to find the car that I wanted at a price that I was very happy with. I can't say enough p More

by jamesachristiansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jerry
Jun 23, 2020 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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