W.I. Simonson Mercedes-Benz

The moment I arrived, I received a warm welcome. The experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. More

Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More

Jim Cornell was my service manager and he did an outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. More

Very smart premises and highly professional staff. Reza Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very smoothly executed. More

Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! your staff, thank you. Tim pays great attention to all detail. Will return as needed! More

Derrick is the best service provider. He is professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. More

Derek was very professional and attentive. I have been taking my vehicle to this service center since I purchased it in 2018 and they have addressed any and all issues. taking my vehicle to this service center since I purchased it in 2018 and they have addressed any and all issues. More

Tim is honestly the best service provider and one of the main reasons I stay with Mercedes Benz cars. He always makes service appointments quick and easy with the scheduled maintenance. If anything unexpect main reasons I stay with Mercedes Benz cars. He always makes service appointments quick and easy with the scheduled maintenance. If anything unexpected happens to my car like a flat tire or an error code comes onto the screen he sorts out things immediately. I can’t say enough good things about him. More

This is the first dealership service center that I ever felt was truly looking out for my best interest. Visiting is always such a nice experience and the staff a total pleasure to work with. I cannot sp felt was truly looking out for my best interest. Visiting is always such a nice experience and the staff a total pleasure to work with. I cannot speak more highly of W.I. Simonson Mercedes. More

From the person answering the phone in service to the service tech, it's always an A+ experience at the Santa Monica dealership. They go over and above to make sure my car issues are addressed and fixed. service tech, it's always an A+ experience at the Santa Monica dealership. They go over and above to make sure my car issues are addressed and fixed. The best Mercedes dealership in So Cal. More