
W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very professional and helpful - Great attitude and willingness to ensure complete satisfaction. I worked with Souharda Poudyal who is an exceptional salesperson, knowledgable, friendly, and comfortabl willingness to ensure complete satisfaction. I worked with Souharda Poudyal who is an exceptional salesperson, knowledgable, friendly, and comfortable to do business with. More
The dealership itself is a friendly, immaculate, comfortable place. I worked with two outstanding people; Jamie Dell as my sales rep and Tamer Askarieh in finance.they both outstanding people and a comfortable place. I worked with two outstanding people; Jamie Dell as my sales rep and Tamer Askarieh in finance.they both outstanding people and a pleasure to work with. Jamie is so calm and supportive of the custome; the customer comes first for Jamie. He spent days working with me to clarify what I wanted and then truly days finding the right. He is very knowledgeable and explains every detail. He deserver a 5++. I dislike paper work and am not so god at math. I was dreading the sesion with the finance paper work--Tamer made it fun. he is also one who puts thecustomer first. He is amazing how he handles the session. He very knowledable and explains every detail and page in language that clarifies what it is . He is fun, he laughs and set an environment where the customes feels free to ask questions and not feel dumb. He is very good at what he ddoes. He is a very likeable person and he also deserves a5++. "" More
Very good customer service management that included delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a cour delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a courtesy car. The car was returned clean and fueled. More
Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More
Everyone was very friendly & professional from the receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress Keyhan was my sales man and he was very friendly and helpful and actually got me a lower apr More
Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More
I had a great experience, they sorted any and every thing mistakes at any time and were always available when I called. Would recommended shopping here. mistakes at any time and were always available when I called. Would recommended shopping here. More
Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. WI Simonson shows they care about your business and goes out of their way to keep you coming back. More