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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
452 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 452 reviews

May 20, 2021

I had a great experience, they sorted any and every thing mistakes at any time and were always available when I called. Would recommended shopping here. More

by Nickbennett124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nickbennett124, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

May 19, 2021

Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Beltran
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

M, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 10, 2021

The moment I arrived, I received a warm welcome. The experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. More

by drkernes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyhan
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

April 27, 2021

Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More

by judithhackettdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cornell
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 26, 2021

Jim Cornell was my service manager and he did an outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. More

by williamdurfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 17, 2021

Very smart premises and highly professional staff. Reza Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very More

by David and Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Abniki, Inman Shirvays
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

David And Debra, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2021

Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! More

by stan.sax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none other, Damien Wheat
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Stan.sax, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 02, 2021

Derrick is the best service provider. He is professional, helpful and looks out for my best interest. He makes service appointments go quick and easy. More

by Nini48kids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Franklin
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nini48kids, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Thank you and have a great day!

March 31, 2021

Derek was very professional and attentive. I have been taking my vehicle to this service center since I purchased it in 2018 and they have addressed any and all issues. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 14, 2021

Tim is honestly the best service provider and one of the main reasons I stay with Mercedes Benz cars. He always makes service appointments quick and easy with the scheduled maintenance. If anything unexpect More

by Nicole C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hernandez
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nicole C., thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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