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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
455 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 455 reviews

June 18, 2021

Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More

by mbgursey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim connell
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Mbgursey, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2021

Everyone was very friendly & professional from the receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress More

by Calisista00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyhan koushki
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Calisista00, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

May 27, 2021

Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More

by Stephen Fu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jerry
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

May 20, 2021

I had a great experience, they sorted any and every thing mistakes at any time and were always available when I called. Would recommended shopping here. More

by Nickbennett124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Nickbennett124, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

May 19, 2021

Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Beltran
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

M, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 10, 2021

The moment I arrived, I received a warm welcome. The experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. More

by drkernes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keyhan
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

April 27, 2021

Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More

by judithhackettdoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cornell
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 26, 2021

Jim Cornell was my service manager and he did an outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. More

by williamdurfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 17, 2021

Very smart premises and highly professional staff. Reza Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very More

by David and Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Abniki, Inman Shirvays
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

David And Debra, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2021

Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! More

by stan.sax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none other, Damien Wheat
Jul 20, 2021 -

W.I. Simonson Mercedes-Benz responded

Stan.sax, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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