W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More
Everyone was very friendly & professional from the receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress Keyhan was my sales man and he was very friendly and helpful and actually got me a lower apr More
Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More
I had a great experience, they sorted any and every thing mistakes at any time and were always available when I called. Would recommended shopping here. mistakes at any time and were always available when I called. Would recommended shopping here. More
Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. WI Simonson shows they care about your business and goes out of their way to keep you coming back. More
The moment I arrived, I received a warm welcome. The experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. More
Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More
Jim Cornell was my service manager and he did an outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. outstanding job both coordinating the use of insurance companies and implementing cost savings and then also ensuring repairs were done correctly. More
Very smart premises and highly professional staff. Reza Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very Abniki and Inman Shirvays were knowledgeable, helpful, and never pressured us regarding our final selection. Legal and financial paper work was very smoothly executed. More
Excellent service. From Tim H our service advisor to all your staff, thank you. Tim pays great attention to all detail. Will return as needed! your staff, thank you. Tim pays great attention to all detail. Will return as needed! More