W.I. Simonson Mercedes-Benz

Wonderful, personable service keeps me a repeat customer. Marcus Jerry took such good care of us. Not to mention my car is fabulous. We are loyal customers. Best, Wendy Hammers Marcus Jerry took such good care of us. Not to mention my car is fabulous. We are loyal customers. Best, Wendy Hammers More

W.I. Simonson should be avoided at all costs. I purchased a $150,000 vehicle from them back in February. I am located out of state, I called, they gave me a price, I paid. Simple. I arranged shipping, and I a $150,000 vehicle from them back in February. I am located out of state, I called, they gave me a price, I paid. Simple. I arranged shipping, and I had the vehicle shortly. That part was easy. The nightmare began when it was time to register the car. I was assured that the process to register the vehicle in my home state was initiated by the dealer back in February (76 days ago). A few weeks after this, I hear nothing from my local DMV. I call, they state no paperwork was ever received from W. I. Simonson. I call them, they state paper work was sent to the California DMV and sometimes the California DMV takes a while. Seems understandable. I give it a month. I hear nothing. I call the California DMV, they have no record of any paperwork being sent over by W.I. Simonson. I call the dealer, they state they will look into it and get back to me. A week goes by, I hear nothing. I call again, ask to speak to the title manager. Goes to VM, I try to reach them for 3 weeks without success. During this time I have been calling my bank multiple times, they also have not received a title from the dealership. Its been 76 days now. No registration, W.I. Simonson has failed to send over any paperwork to the DMV or bank. I have a car sitting in my garage that I can't drive legally. Now I have to get lawyers involved. An absolute nightmare. Stay away from this place. Oh, and to add to it, I bought the car "MB certified" and was reassured it was in "mint condition". When I shipped the car over, I noticed the back seat was torn. To be fair, they did offer to reimburse me up to $500 once I showed proof of repair, but because they failed to send over paperwork, I can't legally drive it to even have it repaired. Thanks. More

Marc and Sam maybe me feel very welcome and treated me very special. I was very satisfied very special. I was very satisfied More

If you purchase your new Mercedes, Marcus will take care of you unlike any other. I bought multiple high value AMGs over the past decade and Marcus' honest, frank and cordial way of conducting business is h of you unlike any other. I bought multiple high value AMGs over the past decade and Marcus' honest, frank and cordial way of conducting business is hard to find in this tough environment. More

i was very happy had a serive from online delaer; Grace Narzar. she knews that i would be fit the certain cars. Recommended very well. i would like to recommend this sale professional person to everyone. Narzar. she knews that i would be fit the certain cars. Recommended very well. i would like to recommend this sale professional person to everyone. More

I have never been in this dealership without feeling at home and welcome-- and the cars on display are beautiful. home and welcome-- and the cars on display are beautiful. More

Great customer service, made the process of buying a new car really simple, as well as getting me the best deal. car really simple, as well as getting me the best deal. More

Everything about my experience at WI SImonson was great! My interaction with Sam was easy, smooth, respectful and informative! He helped me get my dream car!!! Then coming into the dealership was a wonderfu My interaction with Sam was easy, smooth, respectful and informative! He helped me get my dream car!!! Then coming into the dealership was a wonderful experience! Everyone was friendly and welcoming! The finance gal ( Romina Chenaghachi) was super helpful, efficient and friendly! Highly recommend buying a car from this dealership! :) Thanks to everyone for making our experience great! More

I am very pleased with the service, and specifically with the utmost attention of Hamed Ramni and the sales manager. the utmost attention of Hamed Ramni and the sales manager. More

Be careful buying a vehicle from this dealership. This all my fault I bought this car from living n another state but it took close to two months to purchase the vehicle when I received the vehicle you ca all my fault I bought this car from living n another state but it took close to two months to purchase the vehicle when I received the vehicle you can see the car has been n an accident the whole passenger side has overspray on it. Don’t never expect for the sales people to be 100% honest with you bc they will not bc they r afraid of losing a deal. No it wasn’t report it to the carfax I believe the dealership fix the car if not you can see how messed up the paint is on the vehicle. They did a xxxxty paint job at least don’t make it obvious make sure all overspray is off the vehicle for 67k I expected not to know that it’s been n accident for all that kind of money More