W.I. Simonson Mercedes-Benz

I am very pleased with the service, and specifically with the utmost attention of Hamed Ramni and the sales manager. the utmost attention of Hamed Ramni and the sales manager. More

Be careful buying a vehicle from this dealership. This all my fault I bought this car from living n another state but it took close to two months to purchase the vehicle when I received the vehicle you ca all my fault I bought this car from living n another state but it took close to two months to purchase the vehicle when I received the vehicle you can see the car has been n an accident the whole passenger side has overspray on it. Don’t never expect for the sales people to be 100% honest with you bc they will not bc they r afraid of losing a deal. No it wasn’t report it to the carfax I believe the dealership fix the car if not you can see how messed up the paint is on the vehicle. They did a xxxxty paint job at least don’t make it obvious make sure all overspray is off the vehicle for 67k I expected not to know that it’s been n accident for all that kind of money More

Very professional and helpful - Great attitude and willingness to ensure complete satisfaction. I worked with Souharda Poudyal who is an exceptional salesperson, knowledgable, friendly, and comfortabl willingness to ensure complete satisfaction. I worked with Souharda Poudyal who is an exceptional salesperson, knowledgable, friendly, and comfortable to do business with. More

The dealership itself is a friendly, immaculate, comfortable place. I worked with two outstanding people; Jamie Dell as my sales rep and Tamer Askarieh in finance.they both outstanding people and a comfortable place. I worked with two outstanding people; Jamie Dell as my sales rep and Tamer Askarieh in finance.they both outstanding people and a pleasure to work with. Jamie is so calm and supportive of the custome; the customer comes first for Jamie. He spent days working with me to clarify what I wanted and then truly days finding the right. He is very knowledgeable and explains every detail. He deserver a 5++. I dislike paper work and am not so god at math. I was dreading the sesion with the finance paper work--Tamer made it fun. he is also one who puts thecustomer first. He is amazing how he handles the session. He very knowledable and explains every detail and page in language that clarifies what it is . He is fun, he laughs and set an environment where the customes feels free to ask questions and not feel dumb. He is very good at what he ddoes. He is a very likeable person and he also deserves a5++. "" More

Very good customer service management that included delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a cour delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a courtesy car. The car was returned clean and fueled. More

Had my MB serviced at Dealership and was very pleased with the customer service experience with the customer service experience More

Ask for Mario - he is an amazing service rep. I go to Simonson bc of him. Ask Mario if you go there. He is wonderful Simonson bc of him. Ask Mario if you go there. He is wonderful More

Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More

Everyone was very friendly & professional from the receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress Keyhan was my sales man and he was very friendly and helpful and actually got me a lower apr More

Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More