Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
W.I. Simonson Mercedes-Benz
Santa Monica, CA
418 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 418 reviews
June 30, 2021
Very good customer service management that included delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a cour delivery of hard to find parts. Additionally, service included frequent feedback about status of receipt of hard to get parts as well provided a courtesy car. The car was returned clean and fueled. More
by judithhackettdoll
Employees Worked With
Jim Cornell
Helpful June 18, 2021
Excellent and quick turnaround New car, and not familiar with electronics, technican explained certain things to me and answered my questions Very courteous and was patient with electronics, technican explained certain things to me and answered my questions Very courteous and was patient More
by mbgursey
Employees Worked With
Jim connell
May 28, 2021
Everyone was very friendly & professional from the receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress receptionist to the sales people they were not pushy they were not overwhelming they were not intimidating I felt very relaxed and at ease no stress Keyhan was my sales man and he was very friendly and helpful and actually got me a lower apr More
by Calisista00
Employees Worked With
Keyhan koushki
May 27, 2021
Excellent five stars service and experience from the A team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. team, superstars: Marcus Jerry and Tamer Askarieh Kudos to the A team; you make it happen for W..I.Simonson. More
by Stephen Fu
Employees Worked With
Marcus Jerry
May 20, 2021
I had a great experience, they sorted any and every thing mistakes at any time and were always available when I called. Would recommended shopping here. mistakes at any time and were always available when I called. Would recommended shopping here. More
by Nickbennett124
Employees Worked With
Bill Hagen
May 19, 2021
Service advisor, Mario Beltran, who helps me every time I am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. W am at WI Simonson, even just for air fill and fluid check, is THE BEST. Always ready to help, understands why I am there and easy to talk with. WI Simonson shows they care about your business and goes out of their way to keep you coming back. More
by M
Employees Worked With
Mario Beltran
May 10, 2021
The moment I arrived, I received a warm welcome. The experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. experience on the whole was efficient and painless. I’d certainly refer a friend/ family member. Gordon. More
by drkernes
Employees Worked With
Keyhan
April 27, 2021
Service advisor, Jim Cornell, expedited service of my vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate vehicle while supporting my car needs. Parts that were hard to find were found relatively quickly. His quote was accurate More
by judithhackettdoll
Employees Worked With
Jim Cornell
