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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
419 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 419 reviews

December 04, 2022

Thank you for this opportunity. My whole process was very professional throughout toward my SLC 300. I appreciated Hamed's time and guidance. l would like to thank Tamar for his More

by dccolby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamed in Internet Sales and Tamar in Financing, Allan Nadohl
Dec 06, 2022 -

W.I. Simonson Mercedes-Benz responded

Dccolby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

I bought a certified pre-owned car from this dealership and they gave the car to me with run down rotors (less than â…“ of rotor on at least two rotors). I called them within the one year purchase of the car More

by char
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cliff, Jamey, Bill Hagen
Dec 01, 2022 -

W.I. Simonson Mercedes-Benz responded

Char, it's upsetting to hear that your experience was anything but stellar. Please reach out to us at (855) 677-2690 so we may assist you in moving forward towards a resolution.

November 10, 2022

Very professional. Navid and associates were amazing! They were very knowledgeable and honest. Would definitely recommend them to my friends and colleagues. Grade A More

by sabrams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navid, Bill Hagen
Nov 13, 2022 -

W.I. Simonson Mercedes-Benz responded

Hi Sabrams, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2022

Beautiful dealership and great customer service. Farshad and the staff made my lease experience enjoyable and comfortable. More

by nicolefo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romina and Farshad
Nov 09, 2022 -

W.I. Simonson Mercedes-Benz responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 09, 2022 -

nicolefo responded

Thanks!

November 01, 2022

Had an amazing experience purchasing my vehicle with Ali, Sean and specially finance person. Very profesional and polite More

by c.chavez2089
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Nov 03, 2022 -

W.I. Simonson Mercedes-Benz responded

We are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 12, 2022

Worst car buying experience ever ! They sold us a car they had already sold to someone else!!! I have the paperwork to prove it. We spent hours doing paperwork during the work/school More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Oct 21, 2022 -

W.I. Simonson Mercedes-Benz responded

Hi Kj, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We hope you are willing to give us another chance. Please reach out to us at (855) 677-2690 so we can work towards a resolution.

October 10, 2022

Very professional throughout my process toward my BMW X2 i was very pleased and Mr Christopher Bland great character he was truly helpful in so many ways i would like to thank the young lady Romina who help More

by Sambest4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Bland
Oct 13, 2022 -

W.I. Simonson Mercedes-Benz responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

It was great customer service and he was very polite and professional. I love my new car! More

by Minjung1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel ha
Oct 06, 2022 -

W.I. Simonson Mercedes-Benz responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 19, 2022

Purchased a new car. Farshad and Karen (genius) was just amazing. Very satisfied with the service More

by vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farshad Mazratian
Sep 21, 2022 -

W.I. Simonson Mercedes-Benz responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2022

Sales Team was extremely knowledgeable and professional. Provided great service. I would recommend to friends. More

by KJ Law
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Navid & Hamed
Sep 15, 2022 -

W.I. Simonson Mercedes-Benz responded

Kj, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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