W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 455 reviews
I purchased a new Mercedes EQE 350+ and I couldn't be happier with the vehicle and the whole experience. Navid, Chris and Tamer really made me feel like a VIP. I love the location and the facilities and happier with the vehicle and the whole experience. Navid, Chris and Tamer really made me feel like a VIP. I love the location and the facilities and everyone there was super friendly. This is my first Mercedes-Benz and I have to say that it's really eye-opening on how nice these cars are. We've had BMWs and Range Rovers in the family but this is hands-down the nicest car I've ever driven. It's really the interiors that set these cars apart, the finishes and details are just incredible. The infotainment system blows away anything I've seen so far and compared to other EVs on the market, it's in another category. I'll definitely be heading back for my next vehicle. More
I am very happy with Navid (Sales Manager). He concerns about his customers and willing to make his customers happy. I wouldn't deal with anybody else but Navid at W.I. Simonson. He concerns about his customers and willing to make his customers happy. I wouldn't deal with anybody else but Navid at W.I. Simonson. More
Not sure if their listings are real or they just have bad sales team, great cars decent prices but they don't care about customers. Typical westside LA problems. sales team, great cars decent prices but they don't care about customers. Typical westside LA problems. More
Previously bought one from Marcus Jerry, and dealt with only Marcus this time, too. Great service and fine deal! His assisstant, Karen, is outstanding. only Marcus this time, too. Great service and fine deal! His assisstant, Karen, is outstanding. More
It was a great experience at Simonson, stress free. We submitted a request online the. night before, and Chris responded and confirmed inventory. We sent in the next morning to test drive and we drove We submitted a request online the. night before, and Chris responded and confirmed inventory. We sent in the next morning to test drive and we drove away that night. Chris has good knowledge on the car which not too many people do nowadays as they rely the customers to do their own research. He was not pushy and yet he offered me satisfying discount. The only down was we waited quite awhile for the finance department to write up our purchase, guess they were very busy still at 9pm. Overall it was a + experience and Chris was one of the few nice knowledgeable sales that we ever encountered. We highly recommend WI Simonson. More
The best experience! Stress free, super easy and fair! Both Sam (sales) and Marc (finance) made us feel like we were in capable and caring hands. I requested informati Stress free, super easy and fair! Both Sam (sales) and Marc (finance) made us feel like we were in capable and caring hands. I requested information blindly through an auto website, Sam responded to my inquiry immediately and then followed up with me (which honestly is the reason I went in - it was his follow-up)! Sam worked up a great deal and then turned us over to Marc in finance. Marc made it so easy (and fun - he's a movie buff). He was thrilled to help my daughter lease her first Mercedes! Thanks Marc and Sam! Great job! More
Consistently excellent sales experiences over many years and vehicles. Sam was absolutely excellent throughout the process. Very high product knowledge and always responsive during the ordering and delivery and vehicles. Sam was absolutely excellent throughout the process. Very high product knowledge and always responsive during the ordering and delivery process. A special shout-out to James for his great help over the years. More
This is by far the best car shopping experience I've ever had thus far. Farshad went above and beyond to assist me in completing a purchase for my wife. She loves her CLA 250 . Thank you Santa Monica B ever had thus far. Farshad went above and beyond to assist me in completing a purchase for my wife. She loves her CLA 250 . Thank you Santa Monica Benz More