W.I. Simonson Mercedes-Benz

I don’t have my new car. Was supposed to be delivered at 12:00. It’s now 4:00. Said they’d bring it tonight. I’ll be surprised if it happens. Not feeling very confide Was supposed to be delivered at 12:00. It’s now 4:00. Said they’d bring it tonight. I’ll be surprised if it happens. Not feeling very confident. My car was delivered last night. Lina was very nice and professional. My car was very clean and beautiful! Thank you Lina. More

I bought a 2020 Mercedes GLE 350 certified pre-owned with 10,000 miles. The car was missing the CPO sticker. I had to arrange for shipping outside of the dealership. The car was delivered missing the cargo 10,000 miles. The car was missing the CPO sticker. I had to arrange for shipping outside of the dealership. The car was delivered missing the cargo cover. It took three weeks to get the right one. The car came DIRTY, with pet hair, fingerprint smudges all over, scratches in the cargo area and stained mousepad. The worst part is it has been more than a month and I do not have the title to the car despite the fact that I paid cash for it. I cannot register it nor insure it. I called to speak to the general manager and I have yet to hear from him. Dealing with this outfit is like dealing with a cut-rate establishment. The salesman was good.but their business model leaves a lot to be desired. More

Sam was incredible. He focused on the car I needed rather than my finances and budget. He was professional, warm and witty all at the same time. Marc was awesome to deal He focused on the car I needed rather than my finances and budget. He was professional, warm and witty all at the same time. Marc was awesome to deal with as well. Very knowledgeable and funny. Was like speaking with a friend. More

Very good prices but not worth the hassle dealing with this dealership. A cash dealt took over 10 days of nagging to get a signed contract.A certified car was going to come with only one key unless I pai this dealership. A cash dealt took over 10 days of nagging to get a signed contract.A certified car was going to come with only one key unless I paid for the second one. Mercedes does not allow that so a second key was sent with the car but it did not come with the valet key.The car was delivered without the car manuals and documentations and did not have a drop of gas in the tank The worst part of the transaction was a total lack of communication with any of the managers.Always got voice mail with no return call. I have been getting recall notices for cars other than mine. I can go on but you have now been warned. I have no clue when and if I will ever get the title. More

Location very clean! The transition process takes way too long! Great salesman Marcus Jerry was very knowledgeable The transition process takes way too long! Great salesman Marcus Jerry was very knowledgeable More

Just purchased a brand new 2023 CLA from the guys at W. I. Simonson for my son who is going to be a senior in HS. Loved the service and selection. They were very professional. Thank you guys! I. Simonson for my son who is going to be a senior in HS. Loved the service and selection. They were very professional. Thank you guys! More

Farshad is the man that you want to deal with. Every time I deal with Farshad, it will be a done deal and he will make sure to make my day. Every time I deal with Farshad, it will be a done deal and he will make sure to make my day. More

They are really great and good people Navid, Ali, farhad, they really like their customers & they do the best for customers until mike them happy thanks guys 🙏🏻🙏🙏🏻 they really like their customers & they do the best for customers until mike them happy thanks guys 🙏🏻🙏🙏🏻 More

All people are very helpful. Navid is the most, Farhad and Ali are very nice too. They helped us a lot. Thank you Navid is the most, Farhad and Ali are very nice too. They helped us a lot. Thank you More