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W.I. Simonson Mercedes-Benz

Santa Monica, CA

4.7
451 Reviews
W.I. Simonson invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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1626 Wilshire Blvd

Santa Monica, CA

90403

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Showing 451 reviews

September 10, 2023

Just purchased a car for W. I. Simonson Mercedes-Benz and had a wonderful experience - great customer service! More

by JNF90277
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Sep 13, 2023 -

W.I. Simonson Mercedes-Benz responded

Thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes-Benz! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 08, 2023

Very knowledgable and helpful staff. Farhad was in particular very helpful. Over all great experience. I highly recommend this dealership, if you are in the market for a new Mercedes. More

by gkashef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Farhad, Bill Hagen
Sep 13, 2023 -

W.I. Simonson Mercedes-Benz responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2023

Considerate and professional at providing great care to their clients. Very helpful and patient with their customers More

by sabina.raja3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Hagen
Sep 08, 2023 -

W.I. Simonson Mercedes-Benz responded

Hi Sabina, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 05, 2023

Had excellent experience with Farshad re: both leasing and buying car at lease expiration. He was very responsive and understanding More

by r.schultz21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farshad
Sep 08, 2023 -

W.I. Simonson Mercedes-Benz responded

We are glad we could help! We hope to be of service to you again in the future. Best wishes, W.I. Simonson Mercedes-Benz

August 30, 2023

It was a great experience, Reza was the best, very patient and no pressure at all. More

by brianbechel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza
Sep 03, 2023 -

W.I. Simonson Mercedes-Benz responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 14, 2023

I purchased a 2019 MB E 300 on June 27, 29 2023 and wired full payment to the WI Simonson dealership in Santa Monica, California. I arranged for the vehicle to be shipped to Kentucky and received it on July More

by KenGarrett
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam
Aug 18, 2023 -

W.I. Simonson Mercedes-Benz responded

Ken, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 677-2690 to discuss this further.

August 04, 2023

I don’t have my new car. Was supposed to be delivered at 12:00. It’s now 4:00. Said they’d bring it tonight. I’ll be surprised if it happens. Not feeling very confide More

by likrmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina was my sales person.
Aug 10, 2023 -

W.I. Simonson Mercedes-Benz responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (855) 677-2690 at your earliest convenience and we will do our best to resolve this with you.

July 31, 2023

I bought a 2020 Mercedes GLE 350 certified pre-owned with 10,000 miles. The car was missing the CPO sticker. I had to arrange for shipping outside of the dealership. The car was delivered missing the cargo More

by LeoGhantous
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Bland
Aug 03, 2023 -

W.I. Simonson Mercedes-Benz responded

Hi there, I would like to get some more details about your experience with us. Thank you for leaving feedback. Please reach out to us at (855) 677-2690 so we may identify ways to improve your experience.

July 16, 2023

Sam was incredible. He focused on the car I needed rather than my finances and budget. He was professional, warm and witty all at the same time. Marc was awesome to deal More

by prabs.moodley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 19, 2023 -

W.I. Simonson Mercedes-Benz responded

Prabs, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 15, 2023

Very good prices but not worth the hassle dealing with this dealership. A cash dealt took over 10 days of nagging to get a signed contract.A certified car was going to come with only one key unless I pai More

by lambrow
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lana 4 stars
Jul 19, 2023 -

W.I. Simonson Mercedes-Benz responded

Lambrow, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 677-2690 to discuss this further.

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