W.I. Simonson Mercedes-Benz

WI Simonson ordered me a hard to find SUV and made the purchase process easy. purchase process easy. More

Had I not driven out of state to purchase the vehicle I would have walked away from the purchase. Upon arrival at the scheduled time was asked to wait in lobby while they reviewed the checks I brought to p would have walked away from the purchase. Upon arrival at the scheduled time was asked to wait in lobby while they reviewed the checks I brought to purchase the vehicle. Was not given the opportunity to test drive the vehicle or even look at it in person prior to being sent into a finance office. Was the told they could not honor the price of the sales contract they had sent me days prior. After reluctantly agreeing to pay the difference of $700 and reviewing the paperwork, the vehicles mileage was also listed at 250 miles more than what was listed in the sales contract. After finalizing the purchase I was walked across the street and provided one key to the vehicle. At no point did anyone inform me the vehicle did not have two keys. It is fairly standard for a new vehicle even if it is used to come with two keys (not specified in the listing), especially when making a purchase from a reputable dealer. I was not shown any features of the vehicle nor given any additional information when the representative walked away after handing me the key. The interior of the vehicle appeared as though someone had been driving it up until the point of purchase. There was residue all over the vehicle from having been used for personal use. If a purchase had been agreed-upon earlier in the week with a deposit having been provided, I don’t understand why the vehicle would be driven for an additional 250 miles and not detailed prior to purchase when a buyer was scheduled. I have also attempted to clarify where my title has been sent to in order to re-title and register in my home state and cannot get an answer. The entire experience has been frustrating and stressful. A car buying experience with a reputable dealer should be transparent, informative, and overall exciting. The dealer and their team did nothing to provide that experience. More

I thoroughly enjoyed going through the purchasing vehicle process with the manager and sales person. They exceeded my expectations of taking care of things on a very busy sales day! Signing the purchase ag process with the manager and sales person. They exceeded my expectations of taking care of things on a very busy sales day! Signing the purchase agreement was also very pleasant. All employees receive a 10 star rating from me. More

My contact, Hamed was friendly, professional and timely with every aspect of my purchasing experience. As an out-of-state buyer, I appreciate the smooth processing of my purchase and accurate explanation o with every aspect of my purchasing experience. As an out-of-state buyer, I appreciate the smooth processing of my purchase and accurate explanation of the several steps in the process. More

My experience was very pleasant. My dealer (Sam) was very professional and thorough. I purchased my vehicle from out of state and had vehicle delivered. I am very pleased with my v My dealer (Sam) was very professional and thorough. I purchased my vehicle from out of state and had vehicle delivered. I am very pleased with my vehicle and had a thorough buying experience. More

Great dealership very honest pleasure to do business with specially Shawn Farahman make you feel like home specially Shawn Farahman make you feel like home More

They are the best. They are attentive, professional, and very pleasant. it was a pleasure to work with them They are attentive, professional, and very pleasant. it was a pleasure to work with them More

I recently purchased my new 2025 Mercedes from W. I. Simonson Mercedes-Benz, and I had the absolute pleasure of working with Farhad Ghavamian. From start to finish, Farhad made the experience truly ex I. Simonson Mercedes-Benz, and I had the absolute pleasure of working with Farhad Ghavamian. From start to finish, Farhad made the experience truly exceptional. Farhad’s knowledge about Mercedes-Benz vehicles is second to none. He walked me through all the features of my new car with incredible detail and made sure I understood everything. His expertise gave me complete confidence in my purchase, and I couldn’t be happier with my decision. What really stood out to me was Farhad’s professionalism. He was attentive, patient, and proactive throughout the entire process, making everything seamless and stress-free. It’s clear he takes great pride in his work and genuinely cares about his customers. If you’re in the market for a new Mercedes, I can’t recommend Farhad Ghavamian enough. He is an outstanding professional, and I’m beyond thrilled with both my new car and the service I received. Thank you, Farhad, for making this such a memorable experience! More

The service starting with sales all the way through taking delivery of the vehicle was outstanding. The sales process was low key but thorough. Chris was helpful but not overly pushy which is alway taking delivery of the vehicle was outstanding. The sales process was low key but thorough. Chris was helpful but not overly pushy which is always welcome. Financing was a breeze and Karen took the time to introduce me to the vehicle and get set up. The whole experience was great. More