W.I. Simonson Mercedes-Benz
Santa Monica, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had an amazing experience dealing with this dealer. They were incredibly professional and friendly, making the whole process a breeze. I highly recommend them to anyone looking for a reliable and effic They were incredibly professional and friendly, making the whole process a breeze. I highly recommend them to anyone looking for a reliable and efficient dealer. They truly make everything effortless! More
The dealer I’ve been working with is truly exceptional. They consistently go above and beyond to ensure customer satisfaction. It’s a pleasure to work with them. They consistently go above and beyond to ensure customer satisfaction. It’s a pleasure to work with them. More
The service was excellent. Everyone was helpful and friendly, made our experience enjoyable. Parham first greeted us and he was most patient and professional. Everyone was helpful and friendly, made our experience enjoyable. Parham first greeted us and he was most patient and professional. More
We love this dealership! ! They made the experience easy and stress free!! All of the staff is very professional and good at their jobs. Very friendly!!!!! ! They made the experience easy and stress free!! All of the staff is very professional and good at their jobs. Very friendly!!!!! More
I rescind my earlier less complimentary review after being contacted by W. I. Simonson, in the person of David Vakalis, who assured me that my complaints would be addressed to my satisfaction. David f being contacted by W. I. Simonson, in the person of David Vakalis, who assured me that my complaints would be addressed to my satisfaction. David further told me that in addition to the issues I listed in the previous rating, that they were including a second key, an issues I did not list. So this is a bit above my expectations for a positive resolution.. So all will be happiness in the near future. I thank David for the call and the positive feedback. Thanks, R. Norris More
Sami is the best sales person I got the best service from Sami and finance Guy they super honest and professionals I came back to by car from Sami , I highly recommend to buy cars from this dealersh from Sami and finance Guy they super honest and professionals I came back to by car from Sami , I highly recommend to buy cars from this dealership , The finance person was super professional and kind My score is 10000poimntd no 100 More
Sad day that should, could of been otherwise. After all was said n done I discovered that some one pilfered the First Aid kit n the trailer ball/hitch. This was after I was told the car came After all was said n done I discovered that some one pilfered the First Aid kit n the trailer ball/hitch. This was after I was told the car came with only one key fob. My ML that I traded in was complete with both of these items plus 3 key fobs. How very disappointing n what does this really say about the dealership? Lastly Iwas told that all certified vehicles came with a better than new car warranty, which is 5 years unlimited milage howeverwhen doing the final paperwork Iwas told that was not true, even though this certified warranty was prominently displayed all over the showroom. Sad and extremely disappointing experience at W.I. SIMONSON. More