Vyletel VW
Sterling Heights, MI
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Good Marketing but bad car & after sales I bought the car from this dealer with lots of positive assurance about after sale. The very next week the broke down & it’s all negative responses. I bought the car from this dealer with lots of positive assurance about after sale. The very next week the broke down & it’s all negative responses. The car is also not in good condition. I better suggest to go for a Private party than this dealer . More
They will say anything to make a sale! I am highly disappointed with the Sales Rep and this Dealership. I was told things and they did NOT deliver. Do not use this dealership. They wi I am highly disappointed with the Sales Rep and this Dealership. I was told things and they did NOT deliver. Do not use this dealership. They will say anything to make a sale. More
Very easy to deal with. Got quotes through email. I recently purchased a VW Golf Sportwagen, got a very fair deal, and negotiated through email very quickly. I only buy from dealers that quote throug I recently purchased a VW Golf Sportwagen, got a very fair deal, and negotiated through email very quickly. I only buy from dealers that quote through email. No issues meeting the price I requested and I made the decision quickly. Not pushy at all on add-ons. I knew what I wanted. Very quick paperwork, probably the fastest transaction out of about 10 cars I have purchased. Car is fantastic. I dealt with Alex Giacona. He was very attentive in the entire process and I recommend him. More
Liars that rip you off Being a loyal customer of over 10 years. This is the last time I take my vehicle to them. Multiple times they have charged me for expensive parts tha Being a loyal customer of over 10 years. This is the last time I take my vehicle to them. Multiple times they have charged me for expensive parts that really weren't needed. After spending $600 on repairs. During my drive home while getting gas - my window did not work. It worked that morning when I brought it into them. The following morning I brought my vehicle back and asked "what did you do to my car window? It doesn't work?" After the service rep called the techie - he replied "yeah- I noticed it didn't work yesterday". I was livid and replied "you had the car and you couldn't tell me it was broken?" No answer to my question. Just a shoulder shrug and "I don't know." Needless to say I had to pay another $350 because I took the car off the lot the following day. Save your money and go to another dealership. Plus they beg and hound you for stellar survey rating after every service. More
Do not Service your car here! Save your money and take your car elsewhere for service. I took my 2000 Beetle in for an overheating issue and they just wanted to throw parts at it. Save your money and take your car elsewhere for service. I took my 2000 Beetle in for an overheating issue and they just wanted to throw parts at it. They told me it was $80 to diagnose (fair price) Then came back and said the waterpump is bad. I said how it is a new pump less than 4k miles ago they said well its aftermarket and not OEM for $680 we will change and we recommend the timing belt for another $800! Again I said thats new as well as the pump, thermostat and Engine coolant sensor. They said aftermarket. I told them if pump was bad then replace it but nothing else without my ok. They called me the next day and said well it wasnt the pump it still overheats we need to change the thermostat for another $200 I said no its only a week old and they said oh thats right let us look again and call back. An hour later they called and said we think the head is plugged up for a $1000 dollars we can pull it and inspect! At this ponit I told them stop working I will be there to pick up the car. They told me I still owe $680 for the pump (which didnt need to be replaced) I screamed. I was able to get my car back still overheating for only $400. These guys dont diagnose they just replacewith the best guess Please if you want to throw away your money just give it to the garbage man. It will go to better use and you will feel better about yourself. Just dont give it to these guys! More
Great service at VW as always. Used VW service for all my service needs for my previous VW and that won't change with my new VW. Dave Denys and the whole crew in service are great. Used VW service for all my service needs for my previous VW and that won't change with my new VW. Dave Denys and the whole crew in service are great. It's nice that they remember me and help me on the spot. I've very busy and they always manage to make it convenient for me. Keep up the great work!! More
VW for life This is my second Jetta that I've purchased band new from Vyletel and I couldn't be happier. John Dalliare was my salesman for both transactions and I This is my second Jetta that I've purchased band new from Vyletel and I couldn't be happier. John Dalliare was my salesman for both transactions and I'm a customer for life. He really does get the best deal for his customers, he treated me like a dear old friend. The service department is awesome as well. Dave Denys has always taken care of me and Annette Marott the cashier is super nice and helpful. I'm been treated well and I'll be back when it's time to by another VW. More
Their mechanics are so bad that I spent 2000 dollars one visit and I had to take it back for the same problem 2 months after. VW Fuel manifold problem was detected and fixed and now it is messed up again. I visit and I had to take it back for the same problem 2 months after. VW Fuel manifold problem was detected and fixed and now it is messed up again. I was a loyal costumer, but Im not going there anymore! More
Went in there to test out some cars. No questions asked, they gave an 18 year old a passat tdi, Golf GTI, and golf tdi to test drive without a problem. After the test drive, the salesman put no pressure int they gave an 18 year old a passat tdi, Golf GTI, and golf tdi to test drive without a problem. After the test drive, the salesman put no pressure into trying to get you to buy the car, which is what a lot of companies do( it is understandable though). Overall, great dealership. More
Took my Equinox in for service. Basic stuff. Oil change, burnt out break light, dome cover for interior light, ect. I was greeted right away by friendly staff and was escorted into the waiting area. In this burnt out break light, dome cover for interior light, ect. I was greeted right away by friendly staff and was escorted into the waiting area. In this waiting area, (Which looked brand new) there was coffee, donuts, pop, water, ect. I was very impressed. I was on my way in less than an hour and I was very happy with the total $$. I would recommend this dealership to anyone who is looking to get their car serviced. More