Vorderman Volkswagen
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Out of town buyer I was very thankful for Caril Bernard and the team at Volderman. I found a car I loved online and got all the work done on the car before I got there I was very thankful for Caril Bernard and the team at Volderman. I found a car I loved online and got all the work done on the car before I got there and loved the service! I will buy from them again! More
Great Salesperson Derry was great. Low-pressure, had cars ready for test driving as requested, and was good to deal with. Shopping for a car for my teenage daughter Der Derry was great. Low-pressure, had cars ready for test driving as requested, and was good to deal with. Shopping for a car for my teenage daughter Derry made it easy to try out different cars so we could get the right one for her. Transparent about the vehicles. Closing on the car with Naomi was quick and painless too. Alex and Larry in service were very good too when dealing with our old VW. Finance manager (Ryan?) did try to baffle us with numbers during the deal which greatly irritated my wife and me, we would prefer a straight counter-offer when they didn't like our offer. Also had us wait about 2 hours before being able to close (a cash deal) once we'd agreed on price; would have rather the finance department been straight up about the time involved so we could have gone and used the time for something else. Again though, Naomi was well prepared and made the process easy once we got to see her to close. Greatest selection of VWs is the area by far. More
Excellent Customer Service at Vorderman I would like to thank Ron Blum and Naomi Shaw. I provided them with what I needed in a vehicle purchase, Naomi is truly knowledgeable, thorough, crea I would like to thank Ron Blum and Naomi Shaw. I provided them with what I needed in a vehicle purchase, Naomi is truly knowledgeable, thorough, creative Jean Marie Boykins Fort Wayne IN More
Excellent experience . The vehicle I was interested in had sold moments before I got there. My sales person Derry was helpful and stated that they were going to receive an . The vehicle I was interested in had sold moments before I got there. My sales person Derry was helpful and stated that they were going to receive another vehicle just like it in a few days. He kept in touch with me as to when that vehicle would be on their lot and gave me first dibs on it. Derry was not pushy and was easy to work with. Great experience, a dealership I would come back to. More
Good Experience Our Salesman was very helpful and did a good job looking up the vehicles that we were interested in. He went over the vehicle, and the warranty. We Our Salesman was very helpful and did a good job looking up the vehicles that we were interested in. He went over the vehicle, and the warranty. We test drove two vehicles and picked one to buy. Again our salesman was a great guy and was very helpful The problem began after we said we would purchase the car. It took two hours from the time we said that we would buy the car until we left the dealership. This was a cash sale and should not have taken that long. Also, your person completing the selling paperwork spent too much time trying to sell me an extended warranty/maintenance package. She almost indicated that our factory warranty depended on the purchase of these products. I say ALMOST. When we say we do not want those products I expect the matter to be dropped. Again, the salesman did a great job and we would purchase another vehicle from Vorderman More
Have Vehicle. Will Travel! Showing my age with take-off of "Have Gun. Will Travel", an old western from the 60's. But it describes the great experience with buying a 2008 Chevy Showing my age with take-off of "Have Gun. Will Travel", an old western from the 60's. But it describes the great experience with buying a 2008 Chevy Silverado on-line, sight unseen from a dealership 6 hours away in a different state. Lori and Teresha showed the patience, confidence and trust needed to pull this off in a day of mistrust and "misinformation" on line. They went above and beyond describing the vehicle down to about ever minor scratch, owner history, they even "test drove" and sent plenty of up-close photos, and then met me half way (drove it 3 hours) so I could purchase the truck.\. Turned out to be everything they described and I am very happy and satisfied! Thanks for the great experience and I will also check in Indiana before my next purchases! Thanks, Dwight! More
VW sales rep Carillon Bernard Had great service and experince with Caril while purchasing our vehicle from Vorderman. Caril was very helpful and answered all our questions. There w Had great service and experince with Caril while purchasing our vehicle from Vorderman. Caril was very helpful and answered all our questions. There was no pressure on the sale and overall experince was outstanding. Vorderman service on all the vehicles I have purchase from VOrdweman is another reason I do business with Vorderman. Service Maher Larry always makes things right with me and the vehicles. Thank you Dale Baldwin More
Extremely helpful and friendly. I went to this dealership for a used car and they were very helpful working with me to get a vehicle. They showed all the paperwork and any work done I went to this dealership for a used car and they were very helpful working with me to get a vehicle. They showed all the paperwork and any work done to the car. They helped us get the best deal possible. This dealership and the people in it made the car buying experience top notch. More
Amazing Service Kevin and Naomi were very helpful and friendly. He took our need/wishes into account. Great experience for my first auto loan and Volkswagen purchase. Kevin and Naomi were very helpful and friendly. He took our need/wishes into account. Great experience for my first auto loan and Volkswagen purchase. More
Our new Jetta We hahel with looking,ve bought several cars from this dealership and have had excellent help with looking for a vehicle, having options explained abo We hahel with looking,ve bought several cars from this dealership and have had excellent help with looking for a vehicle, having options explained about the models, and financing and service and warranty packages. More