Vorderman Volkswagen
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A new experience from a car dealer My search started online. Once I figured out what I wanted to look at, I made contact. Teresha responded and made the process simple from the beginn My search started online. Once I figured out what I wanted to look at, I made contact. Teresha responded and made the process simple from the beginning. All fees were disclosed up front. Quick review and fair trade value offered from the start. Once in the finance office, nothing changed. Every thing was spelled out and the numbers were not changed. If an add on item was offered, when it was removed the base price never changed. No games or tricks. Very satisfying experience overall. More
Wonderful dealership Derry Smith was our salesman and went out his way to make sure we were taken care of and saw to it that we got everything we were looking for. Over Derry Smith was our salesman and went out his way to make sure we were taken care of and saw to it that we got everything we were looking for. Over the couple days we were working to figure things out, he was in constant contact with me and spelled out everything in easy to understand terms and left nothing to question. This dealership and the people in are as trustworthy as the Volkswagen brand itself. Highly recommend. More
Smooth and easy transition into our new used vehicles. Our experience was easy, fast, and honest. We weren’t pressured and were given all the answers we needed to help us decide which vehicles we were taki Our experience was easy, fast, and honest. We weren’t pressured and were given all the answers we needed to help us decide which vehicles we were taking home. Excellent service. More
THANKS!! Kevin Mast was outstanding. I saw the vehicle online. Kevin answered my call to the dealership and then proceeded to make the rest of the transaction Kevin Mast was outstanding. I saw the vehicle online. Kevin answered my call to the dealership and then proceeded to make the rest of the transaction smooth and easy. Cannot say "THANKS" enough. Highly recommend Kevin and this dealership! More
Amazing Matt helped us and was amazing he made sure we were happy and got us the best deal on our trade in and Ryan made sure to seal the deal amazing guys Matt helped us and was amazing he made sure we were happy and got us the best deal on our trade in and Ryan made sure to seal the deal amazing guys More
Outstanding Experience and Service Derry was a great person to work with as he made sure he completely understood our budget and what we were looking for to meet our needs. The paperwor Derry was a great person to work with as he made sure he completely understood our budget and what we were looking for to meet our needs. The paperwork process was super easy and fast which is usually not the case. We got the car we wanted at the price point we needed and the deal was done in two hours from test drive to driving home. They have also stood behind the car by taking car of things after the sale that have arisen. Top notch dealership and outstanding service! More
One happy customer! Great dealership to work with, they were very friendly and answered all the questions I had. They knew what they were doing and were not pushy. It was Great dealership to work with, they were very friendly and answered all the questions I had. They knew what they were doing and were not pushy. It was all set up and organized well from the moment I called and set up a day to look at the car to the time I drove it off the lot. Kevin was great to talk to and made sure you were comfortable being at the dealership. I would definitely recommend this dealership and the people who work there. Noami was great with the finances and easy to talk to, any questions I had she was able to explain and help me get a better understanding. I loved my expierience with this dealership and if they have another vehicle I’m interested in in the future I will not hesitate to go back. More
The place to go if you are looking for a VW. If you plan to finance you vehicle, expect to wait a long time to finalize your paperwork, and boy oh boy do they push that extra insurance. My head w If you plan to finance you vehicle, expect to wait a long time to finalize your paperwork, and boy oh boy do they push that extra insurance. My head was spinning after I declined the insurance for the umpteenth time. Our salesman was kind, but I wish he would have been a little more knowledgeable about the vehicles we were discussing. He was relatively new to the Vorderman family, though, and its understandable he wasn't able to answer all our questions. Google helped us out there. He did deliver amazing customer service, so overall we were pleased with him. This is definitely the place to go if you are in the market for a VW. We finally decided on the model we wanted to purchase, and a search revealed Vorderman had 5 of the 6 available in 100 miles. Prices were spot on with market value, but they don't budge much on pricing. I was somewhat surprised that our vehicle wasn't detailed before we picked it up. I expected all interior surfaces to be cleaned up, but there were still drink spills on the console, dash, and doors. I generally buy private party when I can, and find the process to be much smoother than working with a dealership, but as far as dealerships go, I would say they are a bit above average. More
Great experience Just wanted to say thank you to Kevin Mast. He made our car buying experience easy and fun. He worked with us on finding the right car for our needs. Just wanted to say thank you to Kevin Mast. He made our car buying experience easy and fun. He worked with us on finding the right car for our needs. Naomi did our financing and she was more than helpful. I would defeintely reccommend Kevin to my friends and family. More
Ryan Campbell If they can help me they can help people that are in a big struggle I would recommend this dealer ship to anyone who needs help and are in the hole If they can help me they can help people that are in a big struggle I would recommend this dealer ship to anyone who needs help and are in the hole More