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Vorderman Volkswagen

Fort Wayne, IN

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rated
260 Reviews
Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife, Connie, and a select group of highly qualified technicians. In 1998, Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service, also located on Cross Creek Blvd., for service of all makes and models from Audi, Mercedes, Porsche, BMW, and Bentley, Jaguar, Mini, Toyota, Honda, Nissan, GM, Volvo, and everything in between! We are also a certified Thule dealer for all your roof rack needs, as well as a Tire Rack supplier for anything wheel and tire related! Professional detailers are also available by appointment to get your vehicle looking brand new again! Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!
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5811 Cross Creek Blvd

Fort Wayne, IN

46818

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Showing 260 reviews

August 01, 2019

Great service and selection We were impressed with the selection of vechicals at Voderman and even more so by their customer serivce. We never felt pressured or hassled and they More

by E.Close
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Aug 19, 2019 -

Vorderman Volkswagen responded

Thanks you for letting us know how we did. It means a lot! We're glad you had an amazing experience all the way from trade-in, to finding a vehicle and driving away. We look forward to helping you again in the future!

July 30, 2019

Vorderman VW Derry was very helpful, explaind everything well and gave me a good price on a car I liked. I would recommend him and this dealership highly. More

by zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Aug 19, 2019 -

Vorderman Volkswagen responded

Thanks for the review, zee. It is appreciated!

July 28, 2019

Good people to work with. Large selection of VW's First called them based on a listing on Facebook market place. We were later in the day getting there. We would up in the hands of Derry after the guy More

by Buckster
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Jul 29, 2019 -

Vorderman Volkswagen responded

Thank you for leaving a review for us, Buckster. It is appreciated! The team here at Vorderman does our best to help each other out, and Derry did a great job of showing that to you. I'm glad he picked up right where the other associate left off and gave you a stellar experience. Thanks again for your kind words!

July 20, 2019

Super place to purchase a car! While most people cringe at the daunting task of purchasing a car, we found our experience with Matt Middleton at Vorderman to be just the opposite. H More

by CindyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Middleton
Jul 29, 2019 -

Vorderman Volkswagen responded

Thanks for the review, Cindy. It means a ton to us! It's a pleasure to hear that Matt was able make the task of purchasing a car much more calm for you. Thank you for the recommendation, and we look forward to helping you again in the future! 😊

July 14, 2019

Great experience purchasing the new vehicle!! Derry Smith- did an outstanding job selling me the vehicle that I’ve always wanted. He was very courteous and the process was fast fr beginning to end More

by Brandon75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Jetmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Jul 16, 2019 -

Vorderman Volkswagen responded

Thanks for the review, Brandon. It means so much! We're happy to hear that Derry hooked you up with your dream vehicle and made it easy along the way. Congrats!

July 10, 2019

Helpful, courteous, professional. We were looking for a used car and stopped by this dealership after seeing possibilities on Carfax. A salesman came out to greet us, asked what we wer More

by Dj4750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Probst, Derry Smith
Jul 16, 2019 -

Vorderman Volkswagen responded

Thanks for the review, DJ. It means a lot! We're glad you enjoyed our no-pressure sales experience. We wanted you to pick the right car no matter where it was, but we're happy that you were able to find that car with us! Thanks again for being a great customer. Enjoy your new car!

July 10, 2019

Xpress serice? No way A two and a half hour wait for "ServiceXpress" oil change. What a joke right? Could you please define the Xpress part of the service for me. If you More

by Tree1956
Recommend Dealer
No
Employees Worked With
Jul 18, 2019 -

Vorderman Volkswagen responded

Tree1956, you're absolutely right. 2-1/2 hours for an oil change is unacceptable and I assure you not our norm. As our service department has rapidly grown, we are working on bringing in another technician, and we are currently getting quotes to add an automated car wash. The car wash alone should cut a solid 20 minutes out of our wait times, and provide a more consistent wash. The additional tech will allow us to get customers in and out quicker as well. I sincerely apologize you had to wait longer than anticipated, and I appreciate the heads up. If there is anything I can do, please don't hesitate to reach out. Alex Vorderman 260-969-9319

July 06, 2019

Great experience They were very helpful. The process was easy and fast. They explain everything. They are very welcoming. They have great service. I highly recommend t More

by Egdaescobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Jul 09, 2019 -

Vorderman Volkswagen responded

Thank you so much for the kind words. It means so much to us! We're glad you found your car buying experience to be so easy. We want it to be as simple as possible for you! Thanks again for stopping in and we hope to help you and your friends in the future!

June 08, 2019

Satisfied customer Being a VW loyalist it was easy to feel comfortable at Vordermans, Their dedication to the product they sell is evident in the sales department as wel More

by ajt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blum
Jun 23, 2019 -

Vorderman Volkswagen responded

Thank you for taking the time to write a review for us. It means so much! We're glad you know how much work it takes to be one of the best dealerships in town. It's our duty to best represent the VW brand and it means so much that you are a fan of how we do things. Enjoy your new ride!

June 08, 2019

Very helpful The two guys I worked with made the process of getting my first loan absolutely painless. I was impressed with Derry’s patience when I had him running More

by BDolby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derry Smith
Jun 23, 2019 -

Vorderman Volkswagen responded

Thank you for writing a review for us. It's much appreciated! Customer service is very important to us as Derry has shown with running around to grab keys. It was a pleasure to get you financed and into a car you love. Take care!

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