Vorderman Volkswagen

I would not ever use their parts Dept. or this dealer for anything I ordered a new part that wasn't need and was told they have a no return policy complete xx or this dealer for anything I ordered a new part that wasn't need and was told they have a no return policy complete xx More

I was so excited to shop for my first VW after falling in love with them only a few years ago. However my experience with this dealership and some of the people working here, was horrible. After going throug love with them only a few years ago. However my experience with this dealership and some of the people working here, was horrible. After going through all the hoops to get approved and to find that care that I wanted. I was able to come pick up my car and finalize my paper work with Adam (car salesman) and Justin (Financial Guy). Justin from the first paper I signed mislead me on everything I was signing. I knew what I was signing but when it came time to leave and I asked for copies of everything and his buisness card he assured me that it was in the paper work he gave me. I have two boys under 5 so looking overeverything he gave me wasnt in the cards in that moment. However when i got home I emailed Adam and expressed I didnt get any of that paperwork. He had someone else in the company reach out to me and refused to help me anymore. The woman I got to talk to after that is my reason I wanted to write this at all. The woman from the main office pretty much said she didnt care, they wouldnt help me further, and that I should just be happy that she got me the car at all. That she only did it because she "Felt Bad for me". Never in my life have I felt so small. Its their job to run my credit, its not their job to judge me and belittle me. My husband and I make great money, I wasnt approved for a 2019 because she felt bad for me. This comment amoung many other from this company was hurtful and insensitive. I would love a call from a corporate line to discuss this further. Thank you. More

Dealer made little to no effort to sell VW to me. Even after offers. Disappointing. Even after offers. Disappointing. More

I have purchased 3 cars here over the years and have always had a positive experience. Most recent purchase was an Audi A7. Mr. Caleb Jackson made the entire interaction quick and hassle-free. He was kn always had a positive experience. Most recent purchase was an Audi A7. Mr. Caleb Jackson made the entire interaction quick and hassle-free. He was knowledgeable, informative, and I was not pressured in any way. This was my ideal car buying experience. More

A huge thanks to Teresha, once again, for a great buying experience! We highly recommend her, as well as this dealership! experience! We highly recommend her, as well as this dealership! More

We purchased our atlas in 2021. Our salesman called us a year after purchased to check how every thing was going. Always have a pleasant experience. Have had to bring our little Our salesman called us a year after purchased to check how every thing was going. Always have a pleasant experience. Have had to bring our little kids with us and everyone was very accommodating! More

I purchased a 2007 Lexus from this dealership as my sons first car and we both thought that it was a great car and a great price. We worked with Teresha throughout our whole experience at the dealership and first car and we both thought that it was a great car and a great price. We worked with Teresha throughout our whole experience at the dealership and thought that she did a great job informing us and answering all the questions that we had. Overall it was a good experience and i can see myself coming back to this establishment in the future. More

great working with Teresha friendly respectful i would recommend to friends and family great job recommend to friends and family great job More

The worst experience buying a vehicle. I do not recommend buying from them at all.... bought a Honda odyssey was told that it had been thru a complete check and everything was good.. LIE..... when recommend buying from them at all.... bought a Honda odyssey was told that it had been thru a complete check and everything was good.. LIE..... when we came back to pick it up, we couldn't even drive it off the lot because the high pressure hose busted.. left it over night to be fixed . Drove home just to have it back in the shop the next day . . Another 700 in repairs... brought this to their attention and was told "you bought it as is"... here it is 30 days and still in the shop and so far this bill is over 2800....I asked them to meet me in the middle on the cost, or even let me bring it there and I'd cover labor or parts... still waiting on a phone call.... NOTHING!!!! More

Teresha Hubley is awesome. She is knowledgeable, efficient and treats you with respect. Second great experience with her and the dealership. efficient and treats you with respect. Second great experience with her and the dealership. More