Volvo of Tucson

Above and Beyond I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, he went out to my car twice in the rain to make certain that I knew how to properly install the fasteners. Thank you, Juan. John Devlin More

Exemplary experience I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledg I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledgeable and accommodating. They provided me with all the information I needed and requested to make an informed decision. There was never any pressure or "salesmanship". This is my third purchase from Volvo of Tucson over the lats 15 years and each time the experience has been both professional and easy. Kudos to the the fantastic staff at Volvo of Tucson for providing such tremendous customer service! More

New Volvo We love the car and our salesman was great. Everything went as expected. The car really is beautiful. We would definately reccommend.this dealorship t We love the car and our salesman was great. Everything went as expected. The car really is beautiful. We would definately reccommend.this dealorship to others ????????????????????. More

Windshield wiper problem Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service associate himself installed them, all within about 10 minutes. It doesn’t get better than that. More

Great Experience I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and qu I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and quality service provided. It was a pleasure to deal with Jesus Guzman who was a very welcoming and helpful professional. More

Professional and complete I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer se I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer service in all of Arizona... Volvo has a real asset in Richard, as I do business there because of him and the standard of care he provides. More

Service on my 1970 164 Volvo I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most help I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most helpful in finding the parts needed to restore service to my car. It runs most efficiently and parts and service departments were very helpful in my restoration project. Richard and Patrick in parts were great. More

Completed by professional personnel We drove a couple vehicles, decided on one easily. After brief negotiations, we "dined" in the salesman office on Firehouse Subs. The salesman then ex We drove a couple vehicles, decided on one easily. After brief negotiations, we "dined" in the salesman office on Firehouse Subs. The salesman then explained everything, using printed material. After the financial part, we were taken back to the showroom. Two vehicles had been brought in and covered completely in a soft black cloth. Come to find out, one was ours! They delivered it in a way that surprised us both! Lots of fun! Then we went through the vehicle's systems THOROUGHLY! Our drive home was too short! The question below, "first personal contact....." Should say "first contact" If it's "personal" would that not imply "in person"? More

Now I have two Today I leased my second Volvo an XC60 from Rob Waterman. I bought my first Volvo XC70 from him and still love it. I think he is wonderful, kind, and Today I leased my second Volvo an XC60 from Rob Waterman. I bought my first Volvo XC70 from him and still love it. I think he is wonderful, kind, and honest. He has exceptional customer service skills. He calls me on my birthday every year and even asked about my specific family members after a three year-hiatus. I'm not in the market for another car (since I just got one) but when I am I will most certainly buy it from Rob. After my car deal was final, I went and visited Pat Breckenridge in parts to purchase some rubber mats from my new car. After paying for them I expected he would give them to me to install. I was very pleasantly surprised that he met me at my new XC60 and installed them for me. More

Great personal service I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the d I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the dealership about 3:45 and they squeezed me in. Did a thorough once over on the car, changed the oil, and topped off fluids. Even though it was past closing, Steve and the mechanic took the time to show me a slow leak at upper radiator connection and generally gave me peace of mind on the car, an xc90 with 130k miles. One less thing to worry about when dragging three small kids across the desert heat (I didn't actually drag them, they were comfortable inside the car ;-). More