Volvo of Tucson

Fabulous service team! I have been driving a Volvo since 1993 and you can't do better than working with the service team at Volvo of Tucson. They are professional, friendly I have been driving a Volvo since 1993 and you can't do better than working with the service team at Volvo of Tucson. They are professional, friendly, and reliable. Their work is always done on time. Richard Lake is absolutely the best, most patient, and knowledgeable service manager. Seriously, no one likes to have car repairs done, but you can't interact with Richard and not feel positive! More

1st CLASS!!!!!! I was driving in New Mexico & my Ranger broke down. Being stranded & having no clue what to do, I called Volvo of Tucson (where I purchased my vehicle I was driving in New Mexico & my Ranger broke down. Being stranded & having no clue what to do, I called Volvo of Tucson (where I purchased my vehicle). I made initial contact with Alexis, who was so happy & polite I felt like I could see her smiling through the phone! She pulled my file & patched me through to the Service Manager Garret writhin seconds. I told him the situation & he also displayed such a heartfelt ginuine concern of my situation that I felt like he was a brother I never met! Garret took complete control of the situation & found the closest Ford dealer & tow service for me. He even put a call into the Service Manager there to let him know of the situation. Garret requested complete involvement from the dealer, keeping my best interest at heart. In such a worst case scenario situation, Garret kept me at ease with everything. He checked the factory warranties & extended warranties I had & let me know confidently that I shouldn't have any issues getting my problem covered. He was absolutely right! The dealer repaired my vehicle under warranty & I was back on the road within 4 hours. Thanks to the Ford dealer but the real thanks goes to Garret & Alexis at Volvo of Tucson! They stopped what they were doing, knowing they would not be receiving my business & laid down the most superb level of customer service I have ever experienced!! Hats off to the Volvo of Tucson team & Garret! First class!!! More

HAPPY OWNERS Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes i Simply stated, Volvo of Tucson is a great dealership with wonderful customer service. They have taken care oif my wife's C70 so well that she takes in the car, gets a loaner, and she is back on the road . As a life long car guy, I look it over, always looks great, we we continue on with our lives. What else can we ask for. Thanks to Richard Lake. More

So Friendly!! I bought a XC60 and went in for a Multipoint inspection. I had called and spoke with Steven, Service Advisor and he listened over the phone and schedu I bought a XC60 and went in for a Multipoint inspection. I had called and spoke with Steven, Service Advisor and he listened over the phone and scheduled an appointment for me. I went in and was promptly helped by Ken then Steven. Nothing but helpful information and both men very friendly. I would highly recommend Volvo of Tucson and will get my services done here. Thank you!!!!! More

Awesome! The guys at Volvo of Tucson were great! They made my car buying experience fast, easy and clear. The sales manager Mike was reasonable when it came to The guys at Volvo of Tucson were great! They made my car buying experience fast, easy and clear. The sales manager Mike was reasonable when it came to working with me on the price. Gene was clear when he explained all the fine print to me. They were not too pushy when it came to extras and warranties and what not. Jesus was very friendly and helpful at the parts desk, I would definitely recommend them to anyone, and make sure to ask for Branden when you first get there! More

Customizing service to my needs I have to come for my service from several hours out of town. I do as much maintenance on my vehicle as possible since I like it well taken care of an I have to come for my service from several hours out of town. I do as much maintenance on my vehicle as possible since I like it well taken care of and it is always a full day event to go into town to get work done. It means taking time off from work and a waste of a full day, so I try to make the most of my day in town. As Steve has come to know how I care for my vehicle and my needs, he has really done an excellent job working with my schedule and getting what I need done quickly and efficiently, and the service has been wonderful. This last time I went in for service, I also wanted a part that I knew would be difficult for me to find on my own since it would even be difficult to identify. Jesus was amazingly helpful, kind and a joy to work with. He not only found the part, but he gave me a nice discount and had it shipped directly to me so that I would not have to go into town to pick it up. Jesus was one of the most pleasant customer service reps I have ever worked with in my time. Yes, I would definitely recommend Tucson Volvo to anyone needing service or parts, especially if Steve or Jesus are helping you! More

My new Jetta I found my vehicle on Cargurus and emailed Volvo of Tucson where it was located. Don Nilles called me to touch base and assured me the car was still I found my vehicle on Cargurus and emailed Volvo of Tucson where it was located. Don Nilles called me to touch base and assured me the car was still available. My boyfriend went by the dealership, inspected the car and I set up an appointment with Don for the following day. The car was exactly as expected, drove beautifully, and was in my price range. I took the appraisal of my current vehicle, which the dealership honored, and drove away in my new Volkswagon Jetta in less than 3 hours. All in all, it was a no hassle experience and I would recommend this dealership. More

Great service Staff is friendly and willing to help to satisfy your needs. We had great experience, They ho beuond to help you out.Thank you for all help Staff is friendly and willing to help to satisfy your needs. We had great experience, They ho beuond to help you out.Thank you for all help More

Above and Beyond I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, I went the dealership yesterday in search of some fasteners to 're-attach the bumper cover to the bumper not only did Juan Lerma locate the fastenes, he went out to my car twice in the rain to make certain that I knew how to properly install the fasteners. Thank you, Juan. John Devlin More

Exemplary experience I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledg I traded in my S80 for a new 2015.5 S60. My experience at Volvo of Tucson could not have been better. The staff was exceptionally friendly, knowledgeable and accommodating. They provided me with all the information I needed and requested to make an informed decision. There was never any pressure or "salesmanship". This is my third purchase from Volvo of Tucson over the lats 15 years and each time the experience has been both professional and easy. Kudos to the the fantastic staff at Volvo of Tucson for providing such tremendous customer service! More