Volvo of Tucson

terrible service They had my car for 8 days. Both the service adviser and the service manager would not return my phone calls. No one at the dealership seemed to care They had my car for 8 days. Both the service adviser and the service manager would not return my phone calls. No one at the dealership seemed to care that I needed my car. More

Car Buying Made Easy I came to Volvo of Tucson because my family had previously purchased a car from them and had a great experience. Don helped my husband and I find the I came to Volvo of Tucson because my family had previously purchased a car from them and had a great experience. Don helped my husband and I find the perfect car for us by listening to all of our requests. I never thought purchasing a vehicle would be so easy! Toni, the finance manager, also made the process very quick and easy. Thank you so much for all of your time! We really enjoy our new car and will recommend all of our family and friends to you! More

Excellent experience Extremely helpful and honest staff. They went out of their way to fix our problem. Didn't offer us something we didn't need And then, washed our car Extremely helpful and honest staff. They went out of their way to fix our problem. Didn't offer us something we didn't need And then, washed our car to boot. They took great care of us. More

What a pleasant surprise!! Great service and not outpriced I contacted Garret Gebhart (service manager) directly due to age of vehicle and as a last resort. My 1998 had had the same parts of A/C replaced 2X w I contacted Garret Gebhart (service manager) directly due to age of vehicle and as a last resort. My 1998 had had the same parts of A/C replaced 2X without successfully fixing my problem. I had several other problems but none so pressing. I requested an overall look at the vehicle with a repair estimate. When Garret quoted me a detailed estimate with prices on about 10 repair items I was not surprised. I was however surprised and very pleased that he did no pressure to deal with all issues and decide right away. Fix everything-about $4,000 (about the blue book of the car) and I really needed the A/C to stay in AZ. Decided to do about 3/4 of the work because a new car was not what I wanted to afford. Garret was outstanding throughout the process. He put one great mechanic, Mike Johnson, on my car. It took some time and 2 trips for the A/C (don't forget 2 other shops, 4 identical parts, 6 trips,and no fix over 18 months) and the system runs like it hasn't in 10 years-I had forgotten what was normal. No here's the kicker-the charges for my parts were almost exactly what I paid independent shops. One leaking part was fixed for labor only. Not this leak was present 12 years ago in Colorado. So 3 shops over 12 years never fixed (parking over cardboard in garage since about 2000. All quotes had been lots of labor to maybe fix (2K+). Garret and Mike got it done for less than $750. Little niggling problems I had been told to ignore turned out to be as easy as unplugging the power to unneeded headlight wipers (that intemittantly stuck upright). Mike even fixed a broken rear seat without parts that had quoted independently at up to $700-no charge with the 8 other items I did fix. I expected to dump the car and didn't want to (I'm out for the 350K club) do it. Volvo of Tucson, Service Manager Garret Gebhart and mechanic Mike Johnson saved my car, wallet and sanity. Yep! the next week I had my wife's 1996 (75K) Volvo in and used the money I didn't have to spend on her car. note: the cruise control I had evaluated independently for 2K was fixed for less than $250 parts and labor. I couldn't be more pleased. I'm still holding my breath for the 100 degree+ days, but I'm finally feeling assured that Garret and Mike can keep my Volvo on the road to classic status. Thanks Mark M More

Ken M Ken shuttled me home after dropping off my car & was extremely, friendly, courteous & an asset to the dealership. Although I had not been in for 4 mo Ken shuttled me home after dropping off my car & was extremely, friendly, courteous & an asset to the dealership. Although I had not been in for 4 months, he remembered my home location & advised me of options I had should he be off duty when I was going to return. More

Very Professional Sales Staff Manny Tellez and the staff at Volvo of Tuscon were very professional in helping us locate the car with the options we wanted. We found the car on line Manny Tellez and the staff at Volvo of Tuscon were very professional in helping us locate the car with the options we wanted. We found the car on line and contacted the dealership. Manny worked with us on verifying the options and sending photographs. We reached an agreement conditional to the car being as represented. We were able to take care of all the details on the phone. We arrived in Tucson on the agreed date and the car was serviced and waiting out front. We live in Las Vegas but opted to purchase in Tucson because of the price and service. More

Live my Volvo! I was driving a Volvo convertible and was looking for something a bit more practical. I found my current vehicle on the Volvo of Tucson site and gave I was driving a Volvo convertible and was looking for something a bit more practical. I found my current vehicle on the Volvo of Tucson site and gave my information for contact. Branden called me at 7 pm and said he was willing to stay if I wanted to come up and check out the Volvo SUV I was interested in. I live on the east side of town, but Branden said he would wait. I actually got there at 7:45, Branden was ready with the keys of my new vehicle for a test drive and took my trade for evaluation. It was a painless process made easier and more enjoyable by the staff at Volvo of Tucson. By 9:30 the paperwork was done and I was walking out with my new car. Branden is having another key made for me and making sure all scheduled maintenance is done. I would recommend Volvo of Tucson to my friends and will go back myself in the future. More

Quality and Great Service! Looking for a replacement car for my son led us to Volvo of Tucson, after visiting many other dealerships in town. I knew we had arrived at the right Looking for a replacement car for my son led us to Volvo of Tucson, after visiting many other dealerships in town. I knew we had arrived at the right place upon seeing the quality, condition and pricing of the used Volvos. Don Nilles was courteous, friendly and made the experience an enjoyable one. Scott Pottier added to the experience with his speed and efficiency of the financing piece. I recommend all Boston Red Sox fans visit Volvo of Tucson! It went so well we left with a car for my son, and one for my wife! More

Car buying made easy (except for the many choices!) Who walks onto a lot, looks at some cars, and then has to ASK for a salesman to help? The staff at Volvo of Tucson! No pressure, no fast-talking pitch Who walks onto a lot, looks at some cars, and then has to ASK for a salesman to help? The staff at Volvo of Tucson! No pressure, no fast-talking pitch, no urgency or blatant selling up. What you get is a genuine knowledge, love for what they're selling, and respect from anyone you talk to. MIKE HABIB was our man and he was FANTASTIC! More

Lots of patience honest is most important for car dealer ! Brandon's personality is excellent. He is not pushing hard like another tyipcal shark salesman so I did not walk out. He covered everything that I sho Brandon's personality is excellent. He is not pushing hard like another tyipcal shark salesman so I did not walk out. He covered everything that I should know about vehicle that bought before I drove my new car out. More