Volvo of Orange County
Santa Ana, CA
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I had a great experience because everyone was so helpful without being too pushy. Shabbir was so nice and worked with me to help me find the car that best suited my needs, which included space, fuel efficie without being too pushy. Shabbir was so nice and worked with me to help me find the car that best suited my needs, which included space, fuel efficiency and price. They were also very helpful in making sure that I recieved the best loan program for my situation. Another thing that really made my car buying experience great was the easiness of my trade in. I was trading in another Volovo and I feel I was treated very fairly. FIVE STARS!! More
I have been a customer of Volvo of Orange County for more than 10 years. The S60 I am driving now is my second Volvo. I have been very happy with the services I've received at this dealer. Everyone has be than 10 years. The S60 I am driving now is my second Volvo. I have been very happy with the services I've received at this dealer. Everyone has been professional, helpful, friendly and at times considerate. Mike Uchida has gone out of his way to help me with problems regarding the car that I would not think a dealership would continue to do once the car is off the lot! Mike Guzman makes it hard for me to think of going to any other dealer nor to any other car brand. He shows understanding, consistency and the willingness to do his best for the customers. I would recommend this dealer to anyone! More
I'm a customer of the Service Department. I became one on the recommendation of an associate at VCNA. It has been well worth the switch. On Tuesday, June 22, I contacted my service advisor, Juan Aranda the recommendation of an associate at VCNA. It has been well worth the switch. On Tuesday, June 22, I contacted my service advisor, Juan Aranda, about a recall on my V70 XC wagon and to have a problem with acceleration diagnosed. I brought my bicycle with me as I'll take any excuse to get in a ride. Apparently I dropped my house keys in the service drive as I was assembling myself to hit the road. I'm not sure of exactly who found them, but Juan realized they were mine. He used MapQuest or Google to figure out how I would most likely ride home and sent a valet to try and track me down. I was pretty surprised to see one of your courtesy vans pass me, and then pull over. I was even more surprised to be handed my keys. Juan sure stretched the definition of good service in a very exemplary way, and it's worth a note of appreciation. I hope you'll pass this along and thank him for me. More
I purchased my XC-70 from Volvo of OC and have maintained it at the dealership for the last decade. Mike Guzman has consistently given exceptional service, even to the point of changing out lightbulbs! I h it at the dealership for the last decade. Mike Guzman has consistently given exceptional service, even to the point of changing out lightbulbs! I have owned other brands of automobiles through the years: Acura, Nissan, and Toyota but I have never had the level of care that Mike Guzman has offered. Mike Uchida's leadership in developing such strong team of professionals like Mike, Faisal, Brian, Juan and others, speaks to why customers continue to rank Volvo of Orange County with the highest customer service marks possible. Everyone you meet in the dealership from the actual mechanics who drive your car back and perform the service, to the people who give it a VIP wash, to the women in the Cashier office, and to the Parts Department: it is a 1st Class operation and always a pleasure to do business with. I'm already dreaming what my next Volvo will be! More
I purchased my first Volvo at this dealership during Memorial Day weekend and every aspect of my experience was a positive one. Bela, the salesperson and Chris made every effort to get me the best inter Memorial Day weekend and every aspect of my experience was a positive one. Bela, the salesperson and Chris made every effort to get me the best interest rate possible by contacting a variety of banks on my behalf. The car was delivered in pristine condition. I would definitely recommend this dealership to a friend/family member. More
Shabbir was great to work with; very nice salesman. Also, the selection of cars was good. We had a coupld to choose from. The after sale "sales pitch" (add-on options like ceramic tint, etc) was a li Also, the selection of cars was good. We had a coupld to choose from. The after sale "sales pitch" (add-on options like ceramic tint, etc) was a little much. Made the buying process take too long. More
Brian is always very professional and flexible with scheduling dates and times for car repairs/maintenance. Brain has even taken me into the shop to talk with the mechanic working on my car so I can f scheduling dates and times for car repairs/maintenance. Brain has even taken me into the shop to talk with the mechanic working on my car so I can fully understand the options. The waiting lounge is comfortable with free coffee. More
We've been using Volvo of Orange County for service for many years and they never disappoint. Most recently, Brian Duncanson took care of a scary warning light problem that turned out to be minor. It's not many years and they never disappoint. Most recently, Brian Duncanson took care of a scary warning light problem that turned out to be minor. It's not just Brian that is great. Faisal is also a favorite, but any of the guys will take care of you with professionalism. More
This dealership was highly recommend by a close fiend, for both sales and service. I must say the service department is top notch. They exceeded my expectations. Juan, our adviser, is very knowledgeable for both sales and service. I must say the service department is top notch. They exceeded my expectations. Juan, our adviser, is very knowledgeable and understands customer service. He was very accommodating and made every effort to keep us informed. The car was serviced correctly and it was ready when promised. A great experience. Now I am the one recommending Volvo Of Orange County. More
From the moment I arrived I was greeted and welcomed to the dealership and wasn't pressured. I talked about what I was looking for and the price I wanted and the salesperson seemed more then willing to wor the dealership and wasn't pressured. I talked about what I was looking for and the price I wanted and the salesperson seemed more then willing to work with me and accomodate myself. Very good experience, I would strongly reccomend looking at this dealership and I will be back in the future! More