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306 Reviews of Volvo Cars of Queens - Service Center
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December 23, 2020
My wife was very happy with the service. The rental car also made her happy. Thank you for such good service. We will buy from your dealership again. also made her happy. Thank you for such good service. We will buy from your dealership again. More
by G5444
Verified CustomerEmployees Worked With
Helpful December 22, 2020
Great service. Extremely professional and accommodating. No issues, they always take the time to treat you right. m chanics do good work and give a good explanation of service No issues, they always take the time to treat you right. m chanics do good work and give a good explanation of service More
by EHAMETZ
Employees Worked With
December 22, 2020
Great customer service!One small observation: My car was Great customer service! One small observation: My car was not washed as in other Volvo dealers. maybe, due to the fact that it was raining????? Great customer service! One small observation: My car was not washed as in other Volvo dealers. maybe, due to the fact that it was raining????? More
by ROSSIMILIN54
Employees Worked With
December 21, 2020
Miscommunication between departments almost ended up getting over charged for services rendered. Robert Filardi is the only reason why I would go back very helpful and considerate of the costumers needs getting over charged for services rendered. Robert Filardi is the only reason why I would go back very helpful and considerate of the costumers needs. More
by BJG11206
December 14, 2020
My experience is bad . I was informed to not solve my My experience is bad . I was informed to not solve my problems after 3 hours waiting. My pocket key doesn’t work , and bring to front desk to writ My experience is bad . I was informed to not solve my problems after 3 hours waiting. My pocket key doesn’t work , and bring to front desk to write down problems, after 3 hours they told me need another key , but no one tell me when I in the store, only know it after 3 hours. I have to re making an appointment to back again More
by HUIWENCHU45678
Employees Worked With
December 10, 2020
I asked them to perform a NYS Inspection TWICE - online when scheduling service appointment and in person when dropping off the car. They failed to do so and now I have to go back. Bring your car somewhe when scheduling service appointment and in person when dropping off the car. They failed to do so and now I have to go back. Bring your car somewhere else for service More
by GOLFINGINNYC
Employees Worked With
John K.
December 04, 2020
No complaints. The guy who pulled the car up for me to get in was nasty. Otherwise the rep was great, the people working the desk great and the people in the payment area great. get in was nasty. Otherwise the rep was great, the people working the desk great and the people in the payment area great. More
by jkap100
December 02, 2020
they have the best service center for Volvo and VW. Everyone is friendly and efficient staff. Even I didn't purchase the current Volvo from them, but they still treat me no different than other custome Everyone is friendly and efficient staff. Even I didn't purchase the current Volvo from them, but they still treat me no different than other customer. More
by JUJU530
Employees Worked With
November 26, 2020
Mustafa and all the other staff members were so friendly and helpful when I had to bring my vehicle in for a repair and needed a loaner vehicle. They made the entire process seamless. Thanks so much! and helpful when I had to bring my vehicle in for a repair and needed a loaner vehicle. They made the entire process seamless. Thanks so much! More
by Arianne
Employees Worked With
Mustafa Karimbaksh
November 24, 2020
Very courteous and professional people. Job well done. It is an absolute joy to deal with this dealership. Their service excellence is the key factor for a customer like me. Also I want to thank them for th is an absolute joy to deal with this dealership. Their service excellence is the key factor for a customer like me. Also I want to thank them for their honesty in dealing with the customer regardless of buying or servicing the car here in this dealership. More
by PULLADU
Employees Worked With
