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Volvo Cars of Queens - Service Center

Bayside, NY

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rated
306 Reviews

306 Reviews of Volvo Cars of Queens - Service Center

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January 08, 2021

Thank you;it was a pleasant experience with Shaye , john and bobby. Left with a loaner car escape me a better idea of upgrading my car perhaps next year. Thank you again More

by SCBMCVERNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaye john
Jan 11, 2021 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 05, 2021

I had schedule maintenance performed on my car. Everything was done in a very efficient and courteous manner. Car was returned at estimated time promised. Thank you More

by AFCESTERO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-service advisor
Jan 06, 2021 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future.

January 04, 2021

They were great. I would highly recommend bringing your car here. Very professional and handled my tire change quickly and professionally. In total took about 2 hours. More

by JPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate the recommendation and look forward to working with you again in the future.

January 01, 2021

This dealership was very organized and comfortable while I waited for my scheduled maintenance. There were plenty of seats (socially distanced) for everyone who was waiting. The only thing I found odd was More

by SGIARAMITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa
Jan 04, 2021 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future.

December 29, 2020

All that I needed were taken care off at the service center. I had a good experience dealing with the center. Will go to this service center again. More

by KYINMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

December 28, 2020

Went in for the last oil change for our lease. Really appreciate the valet service so we don't have to wait for our vehicle to be serviced. More

by JZ2TUSCANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

December 26, 2020

The manager was very professional and accommodating. He kept us informed if the situation and was kind enough to wait fir us to pick up the car after we were running late because of traffic. More

by FIFA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review. We appreciate it and hope to see you again soon.

December 26, 2020

The Service is excellent- the staff is top notch! COVID protocols in place and maintained. The location is convenient, the waiting area is comfortable and the whole process is a pleasure. Thank you VOLVO More

by QUALITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Volvo Cars of Queens responded

No thank you! We appreciate the wonderful review and we look forward to working with you again in the future.

December 24, 2020

Everything went nicely, no pressure, the entire buying process was smooth and efficient. I took one star off for the following reason. The car I leased was a loaner and it had a scratch on the passenger More

by BVERNOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anita
December 24, 2020

The service department fixed the hard to trace noise problem behind the rear wheel housing during the first attempt. As long the customer and service department pinpoint the source of the problem togeth More

by WS9995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kunar
Dec 28, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review. We appreciate it and look forward to working with you again in the future.

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