Volvo Cars of Queens - Service Center

Horrible, they said a complimentary car wash was included after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They cha after service and the guy that dropped my car said they are busy and I have to wait another 20-30” and asked to come back later he said no. They charge to rotate tires when bmw, lexus and acura covers the service as part of the lease agreement. More

I made an appointment online to have a key programmed, I misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though misplaced the information but showed up at the time I reserved and was treated very good great service miss the coffee though More

John & Hema very attentive in the service department ...Yanii also very helpful in checking in the car ...thanks good team... I own 2 volvos which I'm very happy with 2019 xc40 and 2021 S60 R design .. ...Yanii also very helpful in checking in the car ...thanks good team... I own 2 volvos which I'm very happy with 2019 xc40 and 2021 S60 R design .. More

Very professional and efficient! I was greeted immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since immediately and was explained on what would be done and at what time. I was there with my youngest daughter and was offered a shuttle back home since the waiting room was very busy. This was very thoughtful and I was able to find a sitter While I went back to pick up my vehicle. More

My last two visits this year have been outstanding. The change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the foll change in personnel and improvements in customer service have made the horrific experience in the December experience vanish. Thank you for the followup and the great team work. Best regards, Lissette More

very bad manner in parts sales person, and service manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like ( manager have same bad attitude, too. when I order spare key for my volvo s-80. the sales only tell me the price. not like another volvo dealer like (manhattan,volvo) they give you all the detail charge, for instance,down load program fee, remote control and key price. and when I ask why sales person don't tell me after I pay two hundred around, and later I have to pay another 200 around. he only say if he didn't tell me that, he only can say "sorry" and speak very bad words and left. Today I bring my porsche car for service in manhattan, and I visit volvo dealer there. they print out the sheet for the remote key. if you are interesting I can show you what's the difference . for replace strout, front brake and vacuum bump, take 6 day to finish.don't you think It's too long. they promise to have 10 percent off of my invoice price, but until I mention that than they correct it. More

G r e a t. S e r v i c e V e r y. P r o f e s s i o n a l n a l More

I'm very satisfied your service. The performance is good, service cost is great and most of all, the video process was fantastic. Thank you service cost is great and most of all, the video process was fantastic. Thank you More

FROM THE MOMENT I WALKED IN THE DOOR TILL THE TIME I GOT IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERS IN MY CAR AFTER THE SCHEDULED SERVICE EVERYTHING WAS GREAT. TOO BAD COVID-19 IS STILL WITH US AND NO COFFEE OR FOOD WAS AVAILABLE, BUT THAT'S UNDERSTANDABLE. More

Excellent and professional service always. I have been Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the Excellent and professional service always. I have been to them a few times now and they have been accommodating, thorough and reasonable. Lee up the good work. More