Volvo Cars of Queens - Service Center

I went in for a routine 10,000 maintenance check and waited for almost 3 hours. It was my first time there and the staff was unfriendly and not transparent about what to expect with timing and did not o waited for almost 3 hours. It was my first time there and the staff was unfriendly and not transparent about what to expect with timing and did not offer alternate transportation options. More

My car was returned with the entire interior drenched in a product used to “sterilize” the car after service. No attempt had been made to wipe down or dry the surfaces. The attendant who brought me my car a product used to “sterilize” the car after service. No attempt had been made to wipe down or dry the surfaces. The attendant who brought me my car was rude and gave me paper towels so i could dry it myself. The interior of my car is covered in stains from the product and has a smell which will not go. I reached out to one of the managers asking him to rectify this and arrange to have the car properly cleaned, i have not heard back. More

The car stayed for two days. Was not given status of the car on the second day. When we picked up the car. The car was dirty and not washed. like they normally do. car on the second day. When we picked up the car. The car was dirty and not washed. like they normally do. More

I like the video setting which I like very much. He was showing me every step he is working on my car. I have never seen this before. I like that. The only thing I didn’t like is the volume when he talk showing me every step he is working on my car. I have never seen this before. I like that. The only thing I didn’t like is the volume when he talks. I can’t hear it. His speaker wasn’t closed enough or didn’t speak loud enough to be heard. Otherwise, I like the video More

It was Fast and great service. Good to have shuttle service as well! There was not any contact with ppl and clean waiting area. H service as well! There was not any contact with ppl and clean waiting area. H More

Great group of people to work with. We came back when we needed to upgrade our car because our prior experience with Peter Fearon was terrific. needed to upgrade our car because our prior experience with Peter Fearon was terrific. More

Great service and great communication. Loaner car was brand new and equivalent to the both cars I serviced in the past 2 months. Fair pricing. Mike Puccio was super professional. brand new and equivalent to the both cars I serviced in the past 2 months. Fair pricing. Mike Puccio was super professional. More

Long wait time. Could have been avoided if they would have let me know ahead of time. Otherwise good place and very good people. Will still recommend this place. have let me know ahead of time. Otherwise good place and very good people. Will still recommend this place. More

Outstanding service!!! Would be the best description for the service I received when I dropped my car to be serviced. From the moment it was dropped off to the moment it was picked up. the service I received when I dropped my car to be serviced. From the moment it was dropped off to the moment it was picked up. More