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Volvo Cars of Queens

Bayside, NY

4.7
753 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 753 reviews

September 30, 2024

Jeffrey was phenomenal; extremely kind, friendly and professional. He went out of his way to make sure we were looked after and treated fairly. We got a fantastic XC90, and I couldn’t recommend Volvo Ca More

by EAMONNTOLANDBUSINESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're thrilled to hear that Jeffrey went above and beyond to provide exceptional service, and we're glad you're enjoying your XC90. Your high recommendation means a lot to us, and we look forward to assisting you again in the future!

September 29, 2024

Helpful and determine to make sure you have the best . I like the follow up to get you satisfaction More

by yempres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that our team was dedicated to ensuring you had the best experience and followed up to ensure your satisfaction. We appreciate your trust and look forward to serving you again!

September 28, 2024

Zachery was so patient, polite, & very helpful when explaining our previous vehicle change to the new S60. He explained everything throughly, contacted geico as well when we picked up the new vehicle. More

by NAIMARAYMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Danhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from financial
Sep 30, 2024 -

Volvo Cars of Queens responded

We're thrilled to hear that Zachery, Dave, and Brandon provided such excellent support throughout your transition to the new S60. It’s wonderful to know they were thorough, patient, and attentive to your needs, especially with your financial situation and vehicle specs. We truly appreciate your loyalty over the past four years and look forward to continuing to serve you for many more!

September 25, 2024

My experience with Volvo cars of Queens is nothing short of exceptional. The whole experience from valets to Martina at the front deck to Giuseppe my service manager. I couldn’t be in better hands. Very ver More

by JOHN.KUNAR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Volvo Cars of Queens responded

Thank you for your kind words! We're thrilled to hear that your experience with Volvo Cars of Queens was exceptional and that our team, from the valets to Martina and Giuseppe, made you feel well taken care of. We look forward to continuing to provide you with great service!

September 25, 2024

I feel really welcomed when I begin my car in for service as well as sales . My being greeted by the valets when I put up in the driveway already makes me feel like I’m being taken care of. Being greeted at More

by JOHN.KUNAR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dishen Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're delighted to hear that you feel so welcomed and well taken care of by our team, from the valets to Martina and Giuseppe. We look forward to continuing to provide you with excellent service!

September 24, 2024

Volvo Cars of Queens you are amazing! !! From the receptionist to the finance and everyone in between I couldn’t have asked for a better buying experience!!! Thank you so much Jerry; I app More

by CoCo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave(Finance)
Sep 25, 2024 -

Volvo Cars of Queens responded

Thank you for the amazing review. We're delighted to hear that you had such a great experience with our team, and we’ll be sure to pass along your appreciation to Jerry. We look forward to serving you again in the future!

September 16, 2024

Very professional, one of the most seamless car buying processes ever. Excellent service, very helpful! Gave very fair pricing for trade in and their costco membership offer sealed the deal. Got the car w More

by angelo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Sep 17, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had such a seamless car-buying experience with us! Providing excellent service and fair trade-in pricing is important to us, and we’re glad the Costco membership offer made the process even better. We hope you enjoy your new car and look forward to assisting you again in the future!

September 15, 2024

Everyone is both friendly and polite. They focus on proving good service and are attentive to customer’s concerns and questions. More

by EEDRESSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Giuseppe and Derek
Sep 17, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're pleased to hear that our team was friendly, polite, and attentive to your concerns. Providing excellent service is our priority, and we're glad we could meet your expectations. We look forward to serving you again!

September 13, 2024

Really appreciated the support from Giuseppe and the team. Everyone was responsive and helped me get in and out quickly More

by ANDE2920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guiseppe Coppola
Sep 17, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that Giuseppe and our team provided you with prompt and responsive service! Your satisfaction is our priority, and we’re happy we could make your experience quick and efficient. We look forward to assisting you again!

September 10, 2024

This one of the best service experiences I have had. Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was More

by DONNAMARCUS8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derreck, Service Manager and John Li, Service Representative
Sep 11, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're thrilled to hear that Derrick and John Li provided exceptional service and took great care in addressing your concerns. We appreciate your trust and look forward to serving you again in the future!

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