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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

September 16, 2024

Very professional, one of the most seamless car buying processes ever. Excellent service, very helpful! Gave very fair pricing for trade in and their costco membership offer sealed the deal. Got the car w More

by angelo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Sep 17, 2024 -

Volvo Cars of Queens responded

We’re delighted to hear that you had such a seamless car-buying experience with us! Providing excellent service and fair trade-in pricing is important to us, and we’re glad the Costco membership offer made the process even better. We hope you enjoy your new car and look forward to assisting you again in the future!

September 15, 2024

Everyone is both friendly and polite. They focus on proving good service and are attentive to customer’s concerns and questions. More

by EEDRESSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Giuseppe and Derek
Sep 17, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're pleased to hear that our team was friendly, polite, and attentive to your concerns. Providing excellent service is our priority, and we're glad we could meet your expectations. We look forward to serving you again!

September 13, 2024

Really appreciated the support from Giuseppe and the team. Everyone was responsive and helped me get in and out quickly More

by ANDE2920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guiseppe Coppola
Sep 17, 2024 -

Volvo Cars of Queens responded

We’re glad to hear that Giuseppe and our team provided you with prompt and responsive service! Your satisfaction is our priority, and we’re happy we could make your experience quick and efficient. We look forward to assisting you again!

September 10, 2024

This one of the best service experiences I have had. Derrick, the service manager, made sure that the issue we had was addressed. John Li, our service rep, was polite, took our issues seriously and was More

by DONNAMARCUS8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derreck, Service Manager and John Li, Service Representative
Sep 11, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're thrilled to hear that Derrick and John Li provided exceptional service and took great care in addressing your concerns. We appreciate your trust and look forward to serving you again in the future!

May 26, 2024

I recently had the pleasure of leasing my first Volvo from the Volvo Car Dealership of Queens, and my experience has been outstanding. From the moment I walked in, I was greeted with warmth and professio More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales: Eliana Rivera
May 28, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your outstanding experience with us! We're delighted to hear that your first Volvo leasing experience was such a positive one. Eliana's patience and attentiveness truly stand out, and we're glad she could make the leasing process smooth and enjoyable for you. It's also wonderful to hear that Jessica went above and beyond to address your concerns, demonstrating genuine care and dedication. We pride ourselves on exceptional customer service, and it means a lot to us that Eliana and Jessica made you feel like part of the Volvo family. Your recommendation is greatly appreciated, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing Volvo Cars of Queens! Enjoy your new Volvo!

April 01, 2024

Adam Kutcera was a very attentive and helpful sales professional. He helped my wife and I find our dream car and at an affordable price. I would highly recommend visiting Adam for your vehicle needs. More

by george.attwal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kutcera
Apr 01, 2024 -

Volvo Cars of Queens responded

We're thrilled to hear about your positive experience with Adam at our dealership! We greatly appreciate your recommendation, and we're glad Adam could meet your vehicle needs. Should you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

February 20, 2024

i just leased my second car from Volvo Car of Queens. It was a seamless and quick process from the moment i was ready to turn in my prior vehicle. i worked with Adam, who was very knowledgeable, very a More

by esther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
adam
Feb 20, 2024 -

Volvo Cars of Queens responded

Congratulations on leasing your second car from Volvo Car of Queens! We're thrilled to hear that the process was seamless, quick, and that Adam provided knowledgeable and accommodating service, addressing your financial constraints and schedule. It's also great to know that Dave, the financial person, contributed to an overall great experience. We appreciate your feedback, and we hope you get to enjoy a full cup of coffee during your next visit. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 16, 2024

Zackary Danhi Sales+Leasing specialist Was very informative and made my experience with purchasing my vehicle a-lot less stressful. He was very knowledgeable as well as a professional . If you More

by Anne.beats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary Danhi
Feb 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your positive experience with Zackary! We're thrilled to hear that he was informative, knowledgeable, and helped make your vehicle purchasing experience less stressful. Providing a professional and stress-free experience for our customers is a top priority. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the recommendation to visit Zackary for those looking to buy or lease. We look forward to serving you again in the future!

February 16, 2024

Everyone was very knowledgeable, pleasant and really accommodating. The environment is great, and not pushy at all. More

by Pablo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 16, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your positive experience! We're delighted to hear that everyone you encountered was knowledgeable, pleasant, and accommodating. Creating a great environment and avoiding a pushy atmosphere are important aspects of our service, and we're pleased that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

February 15, 2024

Volvo cars of Queens is a great dealership with a brand new showroom. I had a great experience with my salesperson Adam. The whole team was attentive to my needs and they helped me get into a beautiful XC4 More

by John T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Jessica
Feb 15, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your positive experience with Volvo Cars of Queens! We're thrilled to hear that you had a great experience with Adam and the whole team. Ensuring our customers' needs are met and providing a great deal are top priorities for us, and we're glad we could deliver on that for you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Volvo Cars of Queens, and we appreciate your feedback!

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