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Volvo Cars of Queens

Bayside, NY

Overview
Employees
Reviews
4.7
761 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 761 reviews

October 16, 2024

She is patient and knowledgeable about the vehicle, very professional, definitely will come back and recommend to others More

by JINGAI89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Volvo Cars of Queens responded

We're glad to hear that you had a positive experience with the representative and that you plan to return and recommend us to others. We look forward to assisting you again in the future!

October 15, 2024

It took many rounds and a long time (6 wks) to fox an easy issue (service light error) More

by VANESCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliana Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Volvo Cars of Queens responded

We apologize your experience with us was less than satisfactory and assure you that this is out of the ordinary for us. Our new service manager will be reaching out to you to discuss this further. Thank you, and we hope to see you again.

October 13, 2024

I can not be more satisfied with the level of service and attention to the customer's needs that was provided to my by the team at Volvo Cars of Queens. Absolutely top notch, professional and courtesy. More

by G Petrizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Volvo Cars of Queens responded

We're thrilled to hear that the team at Volvo Cars of Queens provided such top-notch, professional, and courteous service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 12, 2024

They go above and beyond! ! It was such a pleasurable experience. Eliana and Jessica were excellent More

by punky622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Eliana and Jessica provided excellent service and went above and beyond to make your visit enjoyable. We look forward to assisting you again in the future!

October 12, 2024

The Service Rep Giuseppe Coppola is very courteous and professional. The overall satisfied is very efficient and I am satisfied with it. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Coppola
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Oct 14, 2024 -

Volvo Cars of Queens responded

We're delighted to hear that Giuseppe provided courteous and professional service, and that you are satisfied with the overall efficiency. We look forward to assisting you again in the future!

October 12, 2024

Professional, easy to deal with to resolve all my car’s issues. Waiting area is clean. More

by BAILE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 14, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that you found the service professional and easy to work with, and that you appreciated the clean waiting area. We look forward to serving you again!

October 09, 2024

The entire staff at Queens Volvo is friendly, professional and accommodating. Jade was my main point More

by TRACYJANENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Benussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tsang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're delighted to hear that the entire team at Queens Volvo, especially Jade, provided a friendly, professional, and accommodating experience. We look forward to assisting you again in the future!

October 08, 2024

This dealership service is excellent. The person to handle my vehicle's is also good. Thanks More

by CHUWESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Volvo Cars of Queens responded

Thank you for your feedback! We're glad to hear that you found our service excellent. We appreciate your trust and look forward to serving you again!

October 06, 2024

Excellent service, all questions answered, everything taken care of, always pleasure to have business with. More

by ITREYGERT
Recommend Dealer
Yes
Employees Worked With
Jessica Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fearon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Volvo Cars of Queens responded

We're delighted to hear that all your questions were answered and everything was taken care of to your satisfaction. It's always a pleasure to do business with you, and we look forward to continuing to serve you!

September 30, 2024

Jeffrey was phenomenal; extremely kind, friendly and professional. He went out of his way to make sure we were looked after and treated fairly. We got a fantastic XC90, and I couldn’t recommend Volvo Ca More

by EAMONNTOLANDBUSINESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Branden Shulman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Schull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Volvo Cars of Queens responded

Thank you for sharing your experience! We're thrilled to hear that Jeffrey went above and beyond to provide exceptional service, and we're glad you're enjoying your XC90. Your high recommendation means a lot to us, and we look forward to assisting you again in the future!

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