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Volvo Cars of Queens

Bayside, NY

4.6
715 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 715 reviews

August 02, 2018

Excellent overall Everyone at this dealership is extremely professional and accommodating. They made the car shopping experience easy! Salesperson Daniel and finance ma More

by KTRY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and John Vass
Aug 02, 2018 -

Volvo Cars of Queens responded

We can't thank you enough for this wonderful review!

August 02, 2018

Good service, reasonable price, great selection. Our sales rep was very responsive throughout the process, answered all of our questions and provided great, friendly service. This dealership has grea More

by A.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Shulman, John Vass
Aug 02, 2018 -

Volvo Cars of Queens responded

We can't thank you enough for this wonderful review!

August 02, 2018

5 Star Customer Service Having car issues is stressful enough. The employees at this service station are not only knowledgeable and helpful, but they are patient and kind. Ni More

by MPERETZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larissa, Victoria, Nico
Aug 03, 2018 -

Volvo Cars of Queens responded

Thank you so much for this wonderful review!

July 31, 2018

Collission Repair Very good service, car delivered in a good condition. Follow up review call and service call. Will recommend to other customers. Very good and comfort More

by SVPVASANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Thompson, Service Manager, Melissa Evans
Jul 31, 2018 -

Volvo Cars of Queens responded

We're thrilled you had a great sales experience with us! Thank you for the kind words, and we look forward to seeing you again.

July 31, 2018

Poor service Worst place to get your car serviced. But They do have snacks available. Customer service is below par! Victoria was my service agent.waited over 2 ho More

by BIRCH792000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria
Jul 31, 2018 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

July 20, 2018

Good service except Why I don’t give 5 stars to Queens of Volvo service dept bez I had been waited for 3 1/2 to get my car back. My car after services was very smooth More

by WILSONBLEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria , Melissa Evans
Jul 20, 2018 -

Volvo Cars of Queens responded

Thank you for rating your experience!

July 20, 2018

smooth Excellent prompt service, comfortable environment, shuttle service, clean waiting area i highly recommend Volvo of queens for all your Volvo service More

by PVCCNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Park Group Solutions
Jul 20, 2018 -

Volvo Cars of Queens responded

We can't thank you enough for this amazing review!

July 19, 2018

Awesome experience Staff is very kind, and awesome atmosphere. Didn’t feel any pressure to buy. Eve last min before close they willing to offer test drive. Some manager More

by BORSE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Q
Jul 20, 2018 -

Volvo Cars of Queens responded

We can' thank you enough for this great review!

July 17, 2018

Outstanding customer service! I highly recommend this dealership to anyone in the New York City area looking to buy a Volvo. The employees are understanding, kind, and efficient. A More

by MELISSA_H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Daniel, Anne
Jul 17, 2018 -

Volvo Cars of Queens responded

Melissa - We can't thank you enough for this wonderful review!

July 12, 2018

Program remote control Took six hours just to program a remote control was very frustrating waiting for something that doesn’t take that long people went in after me and le More

by MGABBY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Evans
Jul 17, 2018 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

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