Volvo Cars of Queens

Grinding noise coming from right front.on 2017 S60 It was determined by Joe the tech assigned that there was probably a rock, stone etc caught between the rotor and the back plate which caused the grin It was determined by Joe the tech assigned that there was probably a rock, stone etc caught between the rotor and the back plate which caused the grinding noise. Joe went with me for a test drive but there was no further grinding noise so we are assuming that it was a. rock,stone, etc that was the cause.... Joe seems very knowledgeable and listened to a video with sound from my 2018 S60 with less than 7,000 miles so we made an. Appt for the 12th to check it out because this sound gave him concern!!!! More

Inspection and scheduled checkup Needed an inspection and regular maintenance. Battery was changed. I was provided with a new Volvo as a loaner, which gave me a chance to experience Needed an inspection and regular maintenance. Battery was changed. I was provided with a new Volvo as a loaner, which gave me a chance to experience the 2019 model.(great driving car). More

Professional and Personable Our first time leasing experience at Bayside Volvo was an exceptional experience. Branden Shulman & John Vass patiently walked us through the paperwor Our first time leasing experience at Bayside Volvo was an exceptional experience. Branden Shulman & John Vass patiently walked us through the paperwork ad well as the workings of our new XC40. Highly recommend this group! More

Very nice show room and very nice service Queens Volvo got nice show room. Nice people give us nice help. We have 4 people walking. My friends got cafe and take a rest inside. The dealer help Queens Volvo got nice show room. Nice people give us nice help. We have 4 people walking. My friends got cafe and take a rest inside. The dealer help me to take around and tell me all the detail about car . Share more information to me let me choose my own car easy..not push me to buy. so happy to shop here More

Great Experience at Volvo We all know what a nightmare dealing with auto dealerships and their sales staff can be. This was certainly not the case at Volvo Cars of Queens and We all know what a nightmare dealing with auto dealerships and their sales staff can be. This was certainly not the case at Volvo Cars of Queens and our salesperson Branden. Almost all of our negotiating was easily done online. Branden was quick to respond to our inquiries and provide any information for which we asked. We were invited to test drive the car with absolutely no pressure when the cars they had did not match the one we were looking for. Branden researched all vehicles in the tristate area, until he found what we wanted. The car was delivered to us in pristine condition after having made a financial arrangement satisfactory to both me and my wife. There is a Volvo dealer within 5 miles of my home who was not even willing to negotiate, or take my current vehicle off lease early. Queens Volvo was most accommodating. I can honestly say it was a pleasure dealing with them and I wouldn't hesitate for a moment to recommend their dealership and Branden! More

It didn't take so long to purchase our new car My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the b My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the best price upfront; HATE HAGGLING🤦???). We got the Volvo 2018 xc60 T6 from Mr. Patrick Chang who can speak Mandarin and very patient. Both of us do not have a lot of experiences in buying a car but we've researched SUV for a week. It was a pleasant shopping experience Mr. Ron Herring gave us a HUGE discount after twice negotiations (more than 10%). Highly recommended this dealership. More

no problems Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. More

Very friendly customer service with a smile You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next service also More

Excellent service Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was offered convenient shuttle service. Would definite go for service there again. More

Great customer service I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 mile service would include. More