Volvo Cars of Queens

Tami is the care best service consultant ever! Tami took excellent care of me from the first minute I arrived until I checked out. She gets personally involved with a high level of professionalism Tami took excellent care of me from the first minute I arrived until I checked out. She gets personally involved with a high level of professionalism and expertise. More

Sales Our experience at the dealership was exceptional. We enjoyed excellent customer service. From the time we stepped in to the time we left everyone we e Our experience at the dealership was exceptional. We enjoyed excellent customer service. From the time we stepped in to the time we left everyone we encountered was very attentive. More

Great servicing experience Found two nails on one tire. Called the service department for a walk-in fix. Got to the store at 3pm on Friday. I showed the pictures I took for the Found two nails on one tire. Called the service department for a walk-in fix. Got to the store at 3pm on Friday. I showed the pictures I took for the nails to the rep Zack Gehm. It didn't take long when Zack Gehm came back to me telling me the good news that both nails were not punctuated therefore no need to replace the tire. Big relief! I also asked to get my tired rotated. Everything went very smooth. They also offered a car wash but I didn't do it so the car just got washed over the weekend. Very happy with the result and services. Thanks Zack. More

my new XC40!! Matthew and Peter were very welcoming and helpful with the purchase of my first new Volvo. My experience was very positive. Thank you. Alexandra R Matthew and Peter were very welcoming and helpful with the purchase of my first new Volvo. My experience was very positive. Thank you. Alexandra Rivera More

Great First Experience This was my first time using Volvo Cars of Queens service center in Great Neck and the experience was perfect. They explained everything, gave me a ri This was my first time using Volvo Cars of Queens service center in Great Neck and the experience was perfect. They explained everything, gave me a ride to work and had my car ready and washed when I came back to pick it up. Very Happy with the service. Steve More

Great shopping experience Peter was detailed in explaining the cars components. He was professional and extended himself for any questions that may arise in the future. Gre Peter was detailed in explaining the cars components. He was professional and extended himself for any questions that may arise in the future. Great experience overall. From negotiations to picking up the vehicle. More

Buying a certified car I had a great experience at Volvo of Queens. i would highly recommended this dealership.The sales and finance teams were very attentive to my needs an I had a great experience at Volvo of Queens. i would highly recommended this dealership.The sales and finance teams were very attentive to my needs and answered my questions without hesitation. More

Bad service They leave my car light opened and burnt, battery dead, door paint off! Door window doesn’t work. And they need three hours to fix my car which other They leave my car light opened and burnt, battery dead, door paint off! Door window doesn’t work. And they need three hours to fix my car which other dealer only takes 1 hour and 1/5 of the price. They treat my car worse and careless More

direct and prompt Very good service well explained. preparation before the service was attentive. the volvo warranty is outstanding and that makes things simple. high Very good service well explained. preparation before the service was attentive. the volvo warranty is outstanding and that makes things simple. highly computerized systems can mean more questions arise, but if your service center is far away that can cause problems and delays. More

Really responsive and caring staff I’ve been a Volvo owner for over 20 years, have been loyal to a different dealership for a long time until they did me wrong. I came to Volvo ca I’ve been a Volvo owner for over 20 years, have been loyal to a different dealership for a long time until they did me wrong. I came to Volvo cars of Queens on one random occasion and the service was so personal that when I ended up deciding on which new Volvo dealer to patronize, it’s stuck in my mind and I was welcomed with open arms. From the sales department who sold me my warrantee to the service manager,Tammi Who really looks out for her customers. Generally you go to a service department and expect some sort of nightmare, lies and deception, I trust everything they tell me is wrong and their diagnosis is accurate. Volvo cars of queens service solved a problem I had been complaining about for months to another dealer in a matter of one day diagnosis. This is quality service, definitely go there. More