Volvo Cars of Queens

If all services were like this Volvo Service The first moment you enter you know this place is different. They give you friendly welcome, good service. I can recommend Volvo Cars of Queens to eve The first moment you enter you know this place is different. They give you friendly welcome, good service. I can recommend Volvo Cars of Queens to everybody. More

Great customer service! Always check if everything was fine and responding quick! Zach did a really good customer service showing that really loves his job. Very happy with t Always check if everything was fine and responding quick! Zach did a really good customer service showing that really loves his job. Very happy with this experience! More

One part of service not satisfied everything was good except, when i made appointment for loaner but didn't have loaner for me when i got there at the time of appointment. I think they everything was good except, when i made appointment for loaner but didn't have loaner for me when i got there at the time of appointment. I think they should call me if there are no loaner due to such and such i would understand but instead they let me know after i got there wih additional waited at the waiting area for at least 15 minutes. It wasted time. More

Excellent customer service I walked into Volvo knowing what I wanted and was looking for a price. I had test driven the car I wanted at another dealership but they were unable t I walked into Volvo knowing what I wanted and was looking for a price. I had test driven the car I wanted at another dealership but they were unable to find the color and interior design that I wanted. Branden helped me out so much. From the moment I walked in he was pleasant and receptive. I have honestly never had such a wonderful experience when buying a car. He was able to find the color combination I wanted and offered me a wonderful price. The pick up a few days later was smooth and seamless. I love my new car thanks to them! More

Leased vehicle Peter’s salesmanship was excellent! He was very knowledgeable, courteous, and friendly. Peter Fearon was by far the most delightful, informative and Peter’s salesmanship was excellent! He was very knowledgeable, courteous, and friendly. Peter Fearon was by far the most delightful, informative and professional salesperson I have ever dealt with. He was very informative about all of the vehicle features. Very happy with the whole experience from beginning to end. If you are looking to purchase a new vehicle go to Peter. I would strongly recommend working with him!! I am absolutely happy with my vehicle! I will never go anywhere else. Thank you!!! More

No stress Our experience was as smooth, low stress, low pressure as you can imagine. Branden and Matthew took great care of us, and they continue to do so thro Our experience was as smooth, low stress, low pressure as you can imagine. Branden and Matthew took great care of us, and they continue to do so through the first month in our new Volvo by checking in to make sure we're enjoying the vehicle. More

Pretty good!! This is my first time to try Volvo. Had a very nice service with great price. Highly recommend people to get a deal from here. This is my first time to try Volvo. Had a very nice service with great price. Highly recommend people to get a deal from here. More

Haven't been disappointed yet! from the moment you enter until you pay your bill at the cashier--this service center has their act together in every way-and they're friendly and pa from the moment you enter until you pay your bill at the cashier--this service center has their act together in every way-and they're friendly and pay attention when you're speaking More

I give a 10. It was a pleasure to deal with Patrick. He help me with setting up the Volvo app. He was the best. Than we met with Mathew , went over all the paper It was a pleasure to deal with Patrick. He help me with setting up the Volvo app. He was the best. Than we met with Mathew , went over all the paper work. He explained everything to us. I would buy all my cars from both gentlemen. IT WAS A REAL PLEASURE!!! More

Disappointed Prior trips to this service center were never outstanding but they got the job done. On my most recent visit, service just fell off the charts. Brou Prior trips to this service center were never outstanding but they got the job done. On my most recent visit, service just fell off the charts. Brought the car in for routine maintenance and also asked if they can check my cross bars, appears one of the bars wasnt installed correctly. The service center called and said i needed new brakes, along with rotors. After some consideration, i agreed to have the work completed by the service center. This was pricey but figured to let the authorized dealer take care of it. And again requested that they check my crossbars. Upon picking up the vehicle, i asked if anyone checked the crossbars- and yes was the response. Upon a quick inspection, it didnt appear anyone looked at it. Someone from the parts dept was called to look at it, and he said he didnt have time and i’d need to make another appt for this. I got home and called, left 2 messages. Its 2 days later now and nobody has called me back. This has been the worse experience at any service center. More