Volvo Cars of Queens
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 747 reviews
Excellent service Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and Very courteous employees. In and out in 1 hour. Great mechanic performed service in my car. After completion of service explained what was done and what is the condition of the car. Very satisfied. Customer service person Hema Pura did a wonderful job of taking care of my car. More
Leased a xc90 this week and the experience with volvo queens and Patrick, who helped me from start to finish, is the best! The process is so quick, efficient, and pleasant. He is very professional, and t queens and Patrick, who helped me from start to finish, is the best! The process is so quick, efficient, and pleasant. He is very professional, and tried his best to fulfill all my needs. After the sale, he also followed up with me three times to answer all my questions and teach me all the functions of this advanced car. I feel honored to join the Volvo family! More
waited long Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is com Waited long time (nearly 4 hours) for 20K maintenance work. Also, did not get car washed as they said they had backlog of cars. I understand it is complementary. More
My experience with zackary was good nice guy My experience was good with Zachary he did keep me in touch while they were working on my car. Wish I could of use my coupon My experience was good with Zachary he did keep me in touch while they were working on my car. Wish I could of use my coupon More
2nd Time Around After 6 weeks with a new Volvo, I returned it to the dealer. I was not happy with 1117 driven miles on the ondometer, they also could not locate a mod After 6 weeks with a new Volvo, I returned it to the dealer. I was not happy with 1117 driven miles on the ondometer, they also could not locate a model with the color & features that I wanted. The dealer assured me that it was still a new car because it had not been registered. I should have just waited a few months by placing an order for a 2020 model. That is what I did. The personnel at the dealership are kind. I just wanted my new car to have low mileage and a smoother, quieter running engine. More
Good service I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, I've dealt with this dealer several times since purchasing my Volvo in 2018, and been pleased with their service every time. Courteous, professional, and did the warranty work promptly and correctly. More
First year car and being shafted with paying for it! Words can’t describe my feeling of this service center. No customer experience , no professionalism. Too many young kids acting very nonchalantly arou Words can’t describe my feeling of this service center. No customer experience , no professionalism. Too many young kids acting very nonchalantly around with no focus on customer situations. Seemed more like a hospital then warm care and royal treatment of customers. My issue is still not resolved. I will be public ally seeking legal council for my issue and going on public formums More
Great dealership Nice car and great recommendation from the sales named Dishen Li. I will release another car with him 3 years later, he is very professional about Vol Nice car and great recommendation from the sales named Dishen Li. I will release another car with him 3 years later, he is very professional about Volvo. More
Good Service Service is good, quick, customer friendly and as stated. Only problem is longer wait to schedule for loaner car. I called in Oct 15th to schedule serv Service is good, quick, customer friendly and as stated. Only problem is longer wait to schedule for loaner car. I called in Oct 15th to schedule service with loaner car for November early but I was told loaner is not available till Nov 12th which is little long wait More
Outstanding service I said it before and said it again great place amazing staff the guy that helps me Zachary away looking for the best way to help great employee the be I said it before and said it again great place amazing staff the guy that helps me Zachary away looking for the best way to help great employee the best thanks More