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Volvo Cars of Queens

Bayside, NY

4.7
747 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 747 reviews

February 11, 2020

Quick, fair service The team at Volvo Cars of Queens made a service appointment for me with very short notice which was a big help to me. They were very clear about th More

by MATTHEWRPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hema Pooran, Bobby Itwaru
Feb 12, 2020 -

Volvo Cars of Queens responded

We're glad we were able to assist. We appreciate the review and hope to work with you again in the future.

February 06, 2020

Great service I have ever had Very professional very Great service I have ever had Very professional very honest Highly recommend They took me on the time I was invited They explain to me all the More

by THEKOREN
Recommend Dealer
Yes
Employees Worked With
Hema
Feb 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

February 06, 2020

Second time working with Volvo of Queens. Staff is different from the first I leased and all I can say is that their customer service has improved from great to awesome. Thank you for taking the tim More

by LISSETTE.MOLINA-GUREVICH
Recommend Dealer
Yes
Employees Worked With
Suzanne Rodriguez and Branden Shulman
Feb 07, 2020 -

Volvo Cars of Queens responded

Lissette - thank you for the kind words. We appreciate it and look forward to working with you again in the future!

January 27, 2020

I would highly recommend Dishen Li & Volvo of Queens My sales consultant, Dishen was very professional and timely in answering all of my questions. Volvo of Queens had a great selection of XC90's and the More

by BNOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li
Jan 27, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words! We appreciate the recommendation and hope you enjoy your XC90!

January 24, 2020

SERVICE GOO PLACE FOR SERVICE, EMPLOYEES ALLAYS COURTEOUS AND FRIENDLY, THIS TIME THE SERVICE WAS VERY FAST AND I DIDN'T HAVE TO WAIT LONG, THANKS. More

by JCJARA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : HEMA
Jan 24, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

January 21, 2020

Everything went well for my tire appointment. I went to town for lunch and the car was ready and washed when I returned. Thank you. More

by JULIANLOO
Recommend Dealer
Yes
Employees Worked With
Hema
Jan 22, 2020 -

Volvo Cars of Queens responded

Julian - thank you so much for the 5-star rating and the kind words. We appreciate it and look forward to working with you again in the future.

January 20, 2020

Good price, terrible service I found a great deal at this dealer so I drove up from VA. People were nice and quick with the process, but that's actually the same in every other More

by KIMANDY703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter, Danny
Jan 22, 2020 -

Volvo Cars of Queens responded

It's distressing to hear about the condition of your vehicle. I apologize for its uncleanliness. Usually, folks are amazed at how our pre-owned vehicles resemble new. You mentioned Mercedes CPO vehicles. I credit the normally pristine condition of our pre-owned vehicles to the fact that the same people who detail our Mercedes also detail our Volvos (Volvo Cars of Queens is part of the Helms Group, which represents Volvo, Mercedes and VW). If you do make it back up tot the NY area, I invite you to leave the vehicle with us for a complimentary detail. Please notify Danny in advance.

January 16, 2020

Zachary and his team were thorough, efficient and very helpful for my annual service call. The video link sent by text of the tech under the car explaining what he is doing is a super cool touch. More

by EMS914
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
Jan 17, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

January 13, 2020

warranty Problem was with software.Personal very friendly. Work was done quickly. I used to have Lexus and after service they provide free car wash. Will be ni More

by VLADFARBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristopher
Jan 15, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

January 08, 2020

picked up new volvo The salesman was patient, efficient and knowledgeable. I appreciated being treated fairly and with respect. I was very satisfied and would be happy to More

by BERCOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Jan 09, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review. We look forward to seeing you again soon!

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