Volvo Cars of Queens

Everyone and everything was wonderful!I was helped every Everyone and everything was wonderful! I was helped every step of the way. Dishen was so helpful, with quick replies on emails. The manager was also Everyone and everything was wonderful! I was helped every step of the way. Dishen was so helpful, with quick replies on emails. The manager was also very kind to explain all needed aspects. My experience was excellent!! More

the dealership was great I have no complaints. The the dealership was great I have no complaints. The salesman was informative. I did not feel pressured at any time and was glad that I chose that deal the dealership was great I have no complaints. The salesman was informative. I did not feel pressured at any time and was glad that I chose that dealership. More

S60 upgrade Car is great. We are returning customers. we trust this dealership!, Dishen Li was respectful, knowledgeable, and worked diligently to get us the b Car is great. We are returning customers. we trust this dealership!, Dishen Li was respectful, knowledgeable, and worked diligently to get us the best deal possible. More

Worst service center! No loaners cars available every time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First da time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First day driving the car, city safety feature doesn’t work even after taking it to the service center. I had to bring back the car to have it serviced for an entire day. Shame on me for keeping the lemon. After 2 years, vehicle needs to have all 4 brakes and routers replaced. For the last week, car needed to be jumped started twice. Brought in vehicle to be evaluated one hour prior to closing, only checked main battery, which was fine. Vehicle returned after a week for reoccurring issue, to find out there’s a computer glitch with possible electrical issue. I’m carless for 2 days now with no loaner and no management to follow up after requesting to speak with them. Lease agreement ends in 5 months. I cannot not wait for this nightmare to end. Stay away from brand, dealership, and service center. More

I loved the video of the underbelly of the car. Very informative & something most drivers have never seen one thought about but where the action is! informative & something most drivers have never seen one thought about but where the action is! More

This dealership was very professional. The sales associate and I discussed several lease and purchase options for my next vehicle, including the Pull Ahead Program. I ultimately selected the XC40 T5 associate and I discussed several lease and purchase options for my next vehicle, including the Pull Ahead Program. I ultimately selected the XC40 T5 Momentum, and am very happy with it. I am still familiarizing myself with its many features! More

Zachary was great. They were timely and explained everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones More

Great experience buying from Volvo of Queens! My sales representative Patrick Chang was knowledgeable, patient, and trustworthy. He was good was following up on my questions and never pressured me My sales representative Patrick Chang was knowledgeable, patient, and trustworthy. He was good was following up on my questions and never pressured me in any way, which made me feel comfortable in my ultimate purchase. Everyone else I met was also courteous and friendly. I would recommend this dealership to anyone! More

Great experience. My sales representative (Wei Lin) was excellent. The dealership was fare in the negotiations. The representative was very knowledgeable of the vehicle he was selling excellent. The dealership was fare in the negotiations. The representative was very knowledgeable of the vehicle he was selling More

Your staff was friendly, courteous, and kept me well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. well-informed. The work was done quickly and well. The cost for the repair was not exorbitant. More